Salesforce Administrator

About us

Employment Hero is an Australian tech unicorn - valued at over $1.25 billion.

Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 90,000 businesses and 850,000+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable timezone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

About the role

We are looking for a Salesforce Administrator to join our remote-first team!

Reporting to the Salesforce Platform Manager and working within the Commercial Operations team, you will be responsible for the day-to-day management of the Salesforce Platform and new CRM project initiatives.

We are expanding the use of our SF platform and your input into the solution design and implementation will make a big difference to improve the way of working across Sales, Support, Marketing, Product and Finance. You will be supported by Analysts within the Commercial Operations team to ensure build work is meeting the needs of the business. You will work closely with the Salesforce Platform Manager to align on design, priorities and build scalable solutions.

The Salesforce Administrator will be critical in the maintenance, upkeep, and optimisation of the Salesforce Platform, and supporting and leading new projects. You will be involved with new work from inception, design, build, through to change management, training and adoption.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Responsibilities

• Capturing business requirements from key stakeholders from across the business
• Collaborating with the Platform Manager on Solution Design and implementation strategy
• QA and UAT lead for new project work
• Project manage commercial operation initiatives
• Maintenance and iterative improvement of Salesforce instances
• Optimise automations for improved platform efficiency
• Troubleshoot and diagnose any user issues with Salesforce or integrated systems
• Manage and support key third party applications and integrations
• Refining Salesforce instances to align with best practice and scalability

Requirements

• 2+ years Salesforce Admin or consulting experience
• Admin 201 Certified
• Sales/Service Cloud/App Builder certification preferred
• Strong understanding of declarative automations
• Experience with SF integrated applications
• Strong communication and business partnering skills
• Adaptable and thrives in a fast-paced environment
• Works quickly and meets deadlines
• Plans and executes projects autonomously within agreed timeframes

Benefits

• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
• A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Virtual yoga classes
• Quarterly & yearly team celebrations
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

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