About Us
The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.
Our commitment to diversity and inclusion in the workplace
At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.
Overview
The FT has established commercial relationships with over 15,000 corporate, government and education customers globally. These customers pay for teams of people to have access to FT’s journalism on any of 60 media platforms. Over 650,000 people at work or study now benefit from this. B2B customers are instrumental to the FT’s global growth strategy. The B2B team is also responsible for the licensing of the FT’s content through a variety of means, including syndication agreements with other publishers.
This highly successful business has a consistent track record of delivering double-digit revenue growth and impressive margins. The next chapter of success for the B2B business will involve continued growth of the core business plus accelerated growth through significant investment in new products and services. Evolving from a single- to a multi-product organisation will require fit-for-purpose systems and processes as well as a high degree of coordination and cooperation across B2B teams and other FT divisions.
Role Overview
We are looking for a Reporting Analyst to lead our B2B reporting efforts with excellent report-building and data visualisation skills to enhance the B2B Data Insight function further.
The B2B Reporting Analyst will support the B2B department (Marketing, Customer Success, Sales and Operations) in their reporting needs. The outputs you will develop will streamline and improve our current reporting suite to ensure we provide seamless first-class reporting that drives our decision-making.
We are looking for someone with excellent stakeholder management skills who can work with our wider business to deliver excellent reporting services and respond to the changing needs of the business. You will ensure the reports are consistent, designed to meet the needs of the audiences, streamlined operationally and contain a single source of the truth.
The Reporting Analyst will work closely with the centralised BI Reporting team and benefit from being part of the FT's large data/analytics community.
You will need to be passionate about data, have excellent organisational and interpersonal skills and have an eye for detail to deal with a wide array of reporting requirements from all areas of B2B.
Our goal is to have you deliver reporting in a highly accurate, consistent and usable way, thus increasing the use of our reporting tools both through the increased use of reports and through the increased user self-service. The successful candidate will be expected to hit the ground running with the ability to understand the B2B data model and organisational context swiftly.
What you will be responsible for
Leading on building and deploying accurate reports using (but not limited to) SalesForce and Looker
Overseeing and supporting the redesign and restructure of the current B2B reporting
Overseeing and supporting the ongoing delivery of B2B reportingOverseeing and supporting the gathering of requirements, identification of data gaps, and aiding in the creation of new/modified report templates and building reporting solutions
Becoming the subject matter expert on FT B2B reports and reporting tools
Working with the wider B2B and BI Reporting teams to become an expert on the data feeding the reporting tools
Creating consistency across B2B by utilising and standardising the core definitions of key metrics and dimensions
Ensuring that accuracy and data quality output in all reports are met
Owning the day-to-day relationship with B2B report users
Working with key stakeholders to gather reporting requirements. Working with the wider BI Reporting team to build datasets to support the production of reports.
Exploring designing automated mechanisms to produce reports, minimising manual effort where possible
Providing technical expertise and support to the report users across B2B
Working with the wider BI team to ensure reporting outputs are consistent with our other data services.
Conducting testing and troubleshooting of B2B reports
Developing and updating appropriate supporting documentation.
You'll bring to the role....
Essential
Experience working as part of a reporting team, using modern reporting platforms and analytical tools (Looker, Tableau reporting etc.)
Proven experience using Salesforce CRM reporting tools
Proven SQL skills
Expert knowledge and experience with Microsoft Excel
Good analytical skills, with experience in building and maintaining data reports
Have a passion for data visualisation
Ability to identify and map stakeholder reporting requirements and translate these into clear and engaging reports
Experience in productive engagement with multiple management levels across technical users and business units
Self-motivated with excellent organisational skills and the ability to effectively balance conflicting priorities.
The ability to manage stakeholders' expectations
Ability to work with limited supervision, using initiative to resolve most problems.
Exposure to working with a wide variety of data sets
Desirable
Advanced skills in using Looker and Salesforce or other analytics tools
Proven experience in developing and implementing strategic reports in a B2B environment
A high degree of commercial & operational awareness of data
Experience working in a subscription/media-based business
Educated to a degree level
What’s in it for you? Our Benefits
Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.
Further Information
The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, talent@ft.com and a member of our team will be happy to help.
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