Recovery Officer - Douala

• Ensure timely recovery of assets in default within his/her allocated jurisdiction
• Send reports of statements of delinquencies to Team Lead
• Ensure the recovery bucket are within set target
• Initiate repayment plans and new terms of sale for debtors of the organization
• Collect payments on behalf of the organization
• Negotiate all settlements to receive payment on a certain percentage of the debt
• Initiating legal repossession proceedings if debt recovery fails
• Preventing repeated payment delinquency by negotiating manageable debt payments

Requirements

• Excellent communication skills
• Empathy and sympathy
• Must understand the local dialect of the business territory
• Must know how to ride a bike
• Good analytical and negotiation skills with experience
• Great planning and multitasking skills to ensure delivery of excellent jobs
• Exceptional interpersonal skills,listening skills and ability to communicate and negotiate with debtors
• Ability to keep records and be a great team player
• Must posses strong methodical approach to complete the assigned task
• Bachelor's Degree in any relevant field
• Minimum of two years work experience in similar role