*This position is for all Latin American candidates*
Legal receptionists are the gatekeepers of a law firm or legal department. They greet new clients and answer incoming calls. Since the receptionist is often the first person with whom clients and visitors interact, he or she is important to the image of the firm and must be polished, professional and articulate.
Duties and responsibilities
- Answering calls from existing clients and routing them to the right Case Managers or department.
- Receiving inquiries from prospect clients and transferring them to intake specialists.
- Receiving questions for CMs or attorneys and forwarding messages to the right POC.
- Managing firm's emails and main phone line.
Requirements
- High school diploma or equivalent.
- Experience in office administration, secretarial work, or customer service.
- Prior experience as a legal receptionist will be advantageous.
- Familiarity with legal terms, legal documents, and filing.
- Excellent written and verbal communication skills.
- Extensive experience working with word processing, spreadsheets, use of soft phone systems
- Exceptional interpersonal and communication skills.
- Ability to work with databases and online technological platforms
- Ability to learn easily and adapt to changes
- Ability to be detail-oriented, diligent, and flexible
- Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up.
- Proficient command of the English language in both oral and written formats.
- Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies.
- Committed to maintaining integrity and confidentiality on behalf of the company, the firm and its clients.
- Own Laptop or Desktop (8GB RAM, Core i5 or above), and at least 10 Mbps internet speed.
Benefits
Hourly rate: USD $5 to $6 per hour (Based on skills and experience)
- Permanent and Stable 100% Remote employment.
- $25 Monthly Internet subsidy after 3 months of employment.
- Health Care assistance after 6 months of employment. (USD $200)
- Performance Incentives.
