Program Director

Responsibilities:

• Program Governance
• Oversee and participate in the preparation of program detailed activity, timeline and deliverables that support program goals in collaboration with consortium partners.
• Organise the Program structure in terms of reporting, staffing and KPIs (including consortium partners’ specific KPIs and deliverables).
• Create a bottom up reporting structure to the level of Steering Committee.
• Periodical progress reporting to the Steering Committee.
• Monitor program budget and work closely with Finance team in monitoring and reporting.
• Create a Risk Management Plan and apply it throughout the duration of the program.
• Oversee and Participate in the creation of  entrepreneurs’ Selection criteria, onboarding guidelines, and monitoring KPIs. 
• Oversee and Participate in the creation and management of  entrepreneurs’ support and advisory plan and monitor execution.
• Work closely with Head of Engineering team to plan and support GPM (Gig and Professional Marketplace) rollout.


Managing Project Teams, Stakeholder, Communication and Reporting
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Set and continually manage project expectations with team members and other stakeholders.
• Create and maintain strong relationships with Consortium partners and monitor performance via defined KPIs and deliverables.
• Develop full-scale project plans and associated communications documents. 
• Determine and assess resource needs for additional staff or contractors and make the appropriate recruitments if necessary during the project cycle based on budget.
• Motivate and supervise program team members and partners, and influence them to take positive action and accountability for their assigned work.


Managing the Program Risk
• Proactively manage changes in program scope, identify potential crises, and devise contingency plans.
• Define program success criteria and disseminate them to involved parties throughout the project life cycle.
• Track program milestones and deliverables.
• Conduct project post-mortems throughout each phase and create a recommendations report in order to identify successful and unsuccessful project elements. 
• Develop best practices and tools for project execution and management.


Managing the Program Conflicts
• Manage program conflicts based on defined roles and responsibilities of each stakeholder.
• Utilize emotional intelligence in solving conflicts.
• Delegate tasks and responsibilities to appropriate team member. 
• Identify and resolve issues and conflicts within the program team. 
• Identify and manage project dependencies and critical paths.

Academic Qualifications

• Bachelor's degree in Business, Social Studies, IT, Management Information Systems or related field.
• Masters Degree is a plus

Leadership KRAs

• Performance Management 
• Manage program team performance e.g. Weekly/monthly continuous performance discussions,  and provision of feedback.
• Translate strategy into executable plans while motivating your team with clear direction by setting clear goals and KPIs each quarter.
• Behavioural Role Model: Emulate their corporate values through your behaviour through rewarding and voicing support for good behaviours as much as you reward competence.
• Team Engagement: Engage team and manage diversity within the workplace by encouraging and personally participating in team engagement activities.

Experience and Personal Attributes

• At least 3+ years in a executive leadership position. 
• Prior experience in  Program Management in Impact Projects and Funded Programs.
• Prior experience in working with public sector and senior government stakeholders.
• Demonstrate high levels of integrity.
• Entrepreneur mindset.
• Decision making.
• Ability to interpret long term plans, programs and budgets developed at senior management level.
• Interpersonal and leadership skills.
• Business/Financial Acumen, Business Savvy, Innovative.
• Ability to develop plans, programs, SOPS, and coordination of workflows.
• Strong leadership skills in the area of organizational change management, time management, analytics, broader business knowledge and managing conflicts. 
• Excellent Communication skills. 
• Willingness to develop others' potential within their teams.
• Strong written and verbal communication skills in English. 
• People skill to develop and manage a highly diverse team and partners.
• Agile and resilient and shows interest in continuous personal development.