Product Manager (Integrations)

About You

How many tabs do you have open right now? Only 50? Not bad. Hopefully that’s because you’re a serial consumer of technology. You were the kind of kid who took things apart just to see how they worked … and made improvements before putting them back together. As you got older, you discovered that helping people and technology work seamlessly have similar processes, and you’re the one your friends go to when they need help smoothing a spiky situation. 

You know that modern SaaS is all about great product, and good decisions make fans as rabid as Bieliebers, while bad ones will scare them off forever. You’re all in on the idea that creating software that sticks means you become your customer and live their work, live their industry. You get that to understand what success means for them, you have to feel their pain. It’s a give and take between the customer, the deadline, the business goals, and the development team’s timing. It’s a tough job, but someone has to do it—and you’ve never shied away from a difficult project.

If you can be so passionate about a feature that you tear up a bit when you push it down in the backlog, (because not every great idea gets a fairy tale ending) then you might be our next Product Manager.

The Position

We know Swoogo is the best software for event marketers who want to break boundaries and execute the best, most impactful events, but we also know we have a long way to go to truly cover everything our awesome customers need to make their jobs easier. We’re looking for a Product Manager to join our rapidly growing, 100% remote, product team full of the best people in event tech. As the Product Manager for our Integrations team, you’ll work closely with our Strategic Partnerships team to develop and define Swoogo’s integration strategy and roadmap, and work closely with Engineering to execute on that strategy. 

You’ll be the bridge between customers, business strategy, and engineering. Your job is to work with our VP of Product, Customer Success Managers, Account Executives, Engineering Managers, Engineers, Designers, and most importantly, our customers, to keep making Swoogo stickier and awesomer (that’s a word, right?). You’ll literally help us build the future of event technology, innovation that will continue to keep our customers the happiest in the industry. This role will report to our VP of Product, and you’ll be responsible for driving product outcomes.

You Will

• Magically turn ambiguity and patterns from customer feedback into real product that is useable, loveable, and extensible
• Work collaboratively with your product peers to collaborate on new ideas, technology and strategy for how the product team should operate
• Develop specifications from concept, through fact-finding, feature grooming, design concepting, to creating specifications for engineering team to build from
• Work with engineering to clarify any ambiguities, or non-standard design patterns
• Work with marketing to expound upon value propositions of new feature sets, and with product marketing to ensure customer communication is in line with actual product
• Expand the use of product measurement tools and define and track product success based on measurable metrics and communicate with prospective/early-stage product users to collect feedback
• Be the collaborative, cross-functional superhero that Swoogo both deserves and needs

Must Haves

• 3+ years of Product Management experience. Major bonus points if it’s been in the event technology space
• B2B or SaaS company experience. 
• High emotional intelligence and strong communication skills; you must be a highly communicative, cross-functional champion
• Strong Analytical Skills. Must be able to work with large data sets, interpreting them for our greater good, and sharing the results in digestible formats
• Working across the aisle. Must be comfortable with everyone, technical and non-technical, and working back-and-forth seamlessly with both
• Rockstar communication skills, to both technical and non-technical audiences, can get into a deep discussion with an engineer in one minute and in the next explain the larger value to an customer success rep 

Nice-to-Haves 

• Previous experience working in a startup/small company environment
• Experience working in an Integration product management space 

#LI-REMOTE

What we bring to the table

• Competitive Pay
• Unlimited PTO plus company holidays
• $1,000 annual stipend for vacation travel
• 401k
• Health insurance, including vision and dental
• Did we mention we are fully and globally remote? As long as you have WiFi, you’re good to go
• Super-positive team culture with a smart and passionate team
• When safe to do so, bi-annual all-hands off site. We’ve been to Newport, Lisbon, Atlanta, Miami, San Diego and Bermuda. Ideas for the next one?
• Technology / Home Office Stipend
• Stock options

About Swoogo

Hi, we're Swoogo, pioneers of the event management frontier. Need proof? We grew up supporting in-person events, but connected hundreds of thousands of people through digital events over the course of the pandemic. Now, with in-person and digital capabilities, we're poised to take on hybrid events, and we've emerged as a leader in a space that is being completely redefined and reinvented. A highly focused, fully distributed event management software startup.

Our Hiring Process

Swoogo takes seriously our responsibility to care for the security and privacy of our customers’ and their users’ data. We observe and are certified in a variety of global compliance standards.  In accordance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Swoogo does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Swoogo.

Swoogo is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Please note that visa sponsorship is not available for this position.

Interested in the details of our privacy policy? Read more here: https://get.swoogo.com/privacy