Atlassian is hiring a

Principal Engineer, Jira Service Management Data Center

Bengaluru, India
Full-Time
Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that’s best for your work and your lifestyle.

Jira Service Management Data Center

Atlassian Data Center products are built for enterprise and designed to be self-managed by our customers. They provide flexibility to meet the unique needs of our customers through infrastructure choices and controls. They are built to meet the expectations of quality and security of our customers and have built-in enterprise-grade features to meet the complex demands of our customers.

Jira Service Management is Atlassian’s service management solution for all teams. Jira Service Management is designed to help you unlock high-velocity teams by
1) empowering every team to deliver great service fast
2) bringing visibility to work
3) accelerating the flow of work between development, IT, and business teams. Built on Jira, it encompasses deeper service management practices across service requests, incidents, problems, change, knowledge, asset, and configuration management.

Jira Service Management is built on the Jira platform, so you’ll see some terms and concepts that carry across all of Atlassian’s Jira products. It’s designed to bring IT, development, operations, and business teams closer together with a variety of features that emphasize collaboration at speed.

Your Future Team

The Jira Service Management Data Center team is comprised of people of different backgrounds delivering large-scale web-based software. We are focused on improving the productivity of teams who rely on our service and asset management software. We are a growing, high-impact and high performing team in the Enterprise organisation of Atlassian.

We are hiring Principal Engineers to come and join our growing team. You and the team will provide an incredible experience for users of JSM by building features they love.

The tech stack?

Java, Spring, OSGi, Maven, Atlassian Plugin SDK, REST, relational databases

Why join us?

Product - Be a part of one of the fastest-growing products in Atlassian's history with also the greatest potential
Team - Work with a group of friendly, passionate, and hardworking individuals. With many ways to up-skill by frequent pairing, Craft Sessions, etc.
Challenge - Investigate and solve highly complicated problems of our largest customers

What you'll do

  • Regularly tackle the largest and most complex problems on the team, from technical design to launch
  • Partner with engineers, designers and product managers to deliver quality features for JSM DC
  • Determine plans of attack on large projects
  • Routinely tackle complex architectural challenges and apply architectural standards and start using them on new projects
  • Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems
  • Guide other engineers in the team by pair programming, tech design reviews, meaningful code reviews and sharing through our Craft Brownbag Sessions.
  • Set the standard for thorough, meaningful code reviews
  • Partner across engineering teams to take on company-wide initiatives spanning multiple projects
  • Mentor more junior members

Your background

  • Proficiency in any modern object-oriented programming language (e. g., Java, Kotlin, etc. ).
  • 12+ Years of experience building large-scale, web-based enterprise software
  • A track record of execution, risk management, and delivering outcomes
  • Experience with risk assessment, testing practices, and philosophies, and a quality-oriented mindset
  • Excellent troubleshooting, debugging, problem-solving and analytical skills
  • Passion for product, and delivering value to customers
  • Passion for collaborating with and mentoring junior members of the team
  • Excellent communication to build and articulate a technical vision for the product and pitch it to critical stakeholders.



Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
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