TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service.
We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting.
As our Specialist, People Operations, your mission will be to support all elements of the employee journey from a people operations perspective (employment, payroll, HRIS management, policies, and processes). More detailed responsibilities are below;
People operations processes and systems
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Administer employee documents and forms for ALL sites including new hire contract preparation (for employees and contractors), employment contract amendments, additional agreements between employees and the company.
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Manage payroll administration process for ALL sites. Ensure data is accurate, uploaded, and shared with the accounting. Ensure timely payroll execution. Be the point of contact for employees for payroll-related questions.
- Proactively identify process inefficiencies, collaborate with bigger team if needed in order to optimize the way we manage employee data and employment and payroll processes. Proactively drive employee self-service implementation.
- Assist with benefits management for ALL sites. Administer employee benefits, help with benefit renewals.
- Proactively identify process inefficiencies, collaborate with bigger teams if needed in order to optimise the way we manage employee data and employment and payroll processes. Proactively drive employee self-service implementation.
- Manage the full cycle of the relocation process. Provide guidance to managers on planned costs, process and timeline. Consult new hires on required documents and processes. Liaise with migration institutions, relocating employees and legal representatives.
- Own and update TransferGo internal policies and related procedures.
Collaborate across the organization
- Be the first hand contact for Transfernauts whenever they have questions related to HR system HiBob, policies and internal guidelines, benefits and HR processes.
- Collaborate with the wider People Team (People Partners, Workplace Experience, Talent Acquisition) when delivering the best possible employee experience across lifecycle stages: onboarding, performance, compensation & rewards, learning & development.
Your background
- Experience working as People Ops, HR admin, or payroll specialist in a fast-paced environment, ideally within a startup or scale-up businesses
- Hands-on experience working with HRIS (Hibob or any other)
- Basic understanding of labour legislations (knowledge of laws in different countries EU, UK would be an advantage)
- Solid communication skills, comfortable in using English as a working language
- High attention to detail
- Passion for delivering best in class employee experience
Monthly salary starting from €1900-2800 (gross), depending on your level of experience.
This position is based in Lithuania (Vilnius or Kaunas).
Ready for the challenge?
What we believe
At TransferGo, we do the work that matters, prioritising our customers above all else. But special treatment isn’t reserved just for customers – we go above and beyond to help our colleagues and our company succeed, too, building trust and being transparent all the way. We take risks, learn from our mistakes and own what we do – and, by aspiring to be our best, we challenge ourselves to grow. This comes from knowledge-sharing and collaboration – and, of course, a hefty amount of fun!
Some of our best benefits
- Being part of an exciting and growing fintech startup community;
- A competitive salary package;
- Unlimited paid holiday;
- Being eligible for company's stock options;
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Private health insurance for Lithuanian and UK employees, other employees get wellbeing packages;
- Flexible working hours, with the opportunity to work from home;
- The opportunity to learn with a company that is rapidly growing, along with a guaranteed training budget of €1,000;
- A friendly atmosphere and stimulating environment – a pet-friendly office (where we have them), team events, tasty snacks and drinks in the office, team buildings, a fun budget and events.
As an equal opportunities employer, TransferGo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo.
