NewGlobe is hiring a

People Director New Opportunities

Amsterdam, Netherlands

Location: Global - 75% travel internationally 

 

New Opportunities Department


New Opportunities brings the majority of our extensive breadth of technical expertise to ensure large scale transformation of education systems into one team. This team kick-starts new programs in new countries. Each member of the team is responsible for a core area of expertise, and then setting up all work and functions related to that expertise in the new program/new country. This includes putting all relevant policies, practices, systems and technology in place, and leading the hiring of the leader who will take charge of this work as the permanent lead for this body of work. This is Bridge’s SWAT team, with specialists brought together to solve the critical and urgent problem of launching a state or nation-wide new program. This team must work collaboratively, thrive in creating order out of chaos, and understand that proactive problem solving is a daily task. All members of this team should expect extensive travel to remote and underserved areas, and to be resident in 2 other locations per year, setting up new programs. When not deployed on starting a specific program, each team member will do work with the core technical team which he or she represents, to support special projects, deepen technical knowledge, and otherwise advance in the field. This team is critical to Bridge delivering on our shared vision of transforming the lives of 10,000,000+ children, and in so doing seeing peace and prosperity where we work

 

People Department

Our people are at the core of what we do, and supporting a diverse workforce that spans many industries, and many cultures, while at the same time keeping everyone aligned to our mission and mandate takes focus and determination. We work at massive scale. We are responsible for ensuring we support each team member to succeed, aligned to business goals and constraints. We are responsible for our human capital, administration of all offices and support functions, and employee engagement. We are data-driven, and leverage technology to make both informed and effience decisions and work processes. We are the champions of our culture. We value continuous learning and extensive collaboration, and have strong focus on performance. We are evidence-based, outcomes driven and lead through service.

 

People Operations

People Operations manages each employee's life cycle with us, with a focus on contracting, benefits, compensation, payroll, and data-driven performance management. We are the first point of contact on most issues for our team members, ensuring our policies support and encourage a strong and effective team.  Working across hundreds to thousands of employees, we work at scale, with large amounts of data, leveraging technology to improve employee systems and support.

 

About the Role

We are looking for an operationally focused, relentlessly driven star to lead our People Group across the programme. This is a high-impact role for someone who loves challenges. You will be laser focused on motivating and retaining our best staff, and will work to ensure that our service delivery positively impacts all staff. 

The ideal candidate comes from a strong commercial background. You may have retail, operations, or consulting experiences, with a strong track record managing organisations and people in very fast-paced environments. You are energetic, tireless, relentless, and you are comfortable dealing with people of all backgrounds.

 

What You Will Do

  • Ensure top-notch global People service delivery. This means ensuring that all processes that touch employee needs are running smoothly. This includes all aspects of the employee life cycle, including contracting, employee on-boarding, payroll, benefits management, office administration, administration of off-site spaces, employee engagement, staff retention and career progression.
  • Execute on a data-driven approach across all People activities. It is your responsibility to ensure you and your team are leveraging all available data to drive decision-making. 
  • You will collaborate with other Groups and Departments on programming, including but not limited to Schools, Talent Acquisition, Technology, and Finance.  
  • Align company processes and policies with best practices and employment/labour regulations in all countries of operation.
  • Execute on performance and talent management initiatives and resource planning.
  • Lead all investigations, meetings, and reviews related to any disciplinary issues of gross misconduct or gross negligence, as well as any appeals or grievances. 
  • Supervise the Manager, Administration and Manager, People Operations and other People staff as needed to ensure delivery of all People Group programming.

 

What You Should Have

  • Bachelor’s degree in business or other related field with top academic marks; MBA/grad degree a plus.
  • Relevant Professional Certification.
  • At least eight years experience, including within leadership roles and for rapidly scaling companies - across operational and project managerial capacities.
  • Strong analytical and data driven thinker, ideally with previous experience in board commercial and operational areas.
  • Self-starter; highly driven individual that will take ownership from the get-go and proactively look for improvement.
  • Strong leadership skills and demonstrated ability to work with a very diverse workforce.
  • Excellent written and verbal communication skills.
  • Excellent organizational, leadership, analytical problem solving and strategic thinking skills
  • High integrity with zero tolerance for any unethical business practice.

 

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
  • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
    and value.
  • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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