MedRhythms is hiring an

Operations Engineer

Portland, United States
Full-Time
ALERT: MedRhythms has been impersonated by an external party who has been maliciously sending messages to potential candidates. Please be vigilant and know that we are working hard to prevent this from happening in the future. We do not communicate via text, instant messaging, Microsoft Teams or through a medrhythms.careers domain. We will only contact you from a medrhythms.com email address and conduct all interviews via Zoom. If you would like to be considered for any of our open positions, please apply to the job postings on our website directly through our Applicant Tracking System. We appreciate your patience as we navigate this situation.

Company Overview

MedRhythms is a digital therapeutics company committed to revolutionizing healthcare for people living with neurologic disease and injury. Our mission is to help patients walk confidently again, by expanding access to patient-centered, world-class therapy.

Our groundbreaking technology uses sensors and immersive music to deliver evidence-based treatments to improve walking. At its core is a cutting-edge treatment mechanism based on the latest neuroscience research in music:  rhythm can be used clinically to directly target the human motor system and improve functional outcomes in walking. It's our mission to see these outcomes realized for the millions of people worldwide who struggle with walking impairments. 

MedRhythms has a pipeline of innovative therapies in neurology, including Stroke, Parkinson’s Disease, and Multiple Sclerosis. Our flagship product for chronic stroke received Breakthrough Device designation from the FDA, and we’ve launched clinical trials with leading research institutions across the U.S., including Johns Hopkins, Mount Sinai, Cleveland Clinic, and Spaulding Rehabilitation. 

Cultural Pillars that drive us and our success:
We are committed to People First
We are committed to Excellence Always
We are committed to being Action Focused

At MedRhythms, we value the passion and diversity that people bring with them everyday. It is crucial to our culture when it comes to building a successful and innovative team. If you are unsure whether your experience is a perfect fit for the position you are interested in, we encourage you to apply. We are an equal opportunity employer and welcome people of diverse backgrounds, experiences, abilities, and perspectives. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the talent selection process, please reach out to careers@medrhythms.com

We are building a workforce that consists of hybrid team members living and working in and around our Portland, Maine headquarters and remote individuals located in Massachusetts, New Hampshire, Vermont, New Jersey, New York, Pennsylvania, Florida, Illinois and California. We do ask all of our team members to visit our headquarters throughout the year to get to know our team and fully integrate with our culture! If you are located in an area that is not listed, don't let that stop you from applying. We would still be interested in speaking with you! 

We are looking for an Operations Engineer to expand our technical operations team at MedRhythms! Operations at MedRhythms is an interdisciplinary group that supports long-term and short-term initiatives throughout the organization. Qualified candidates can prioritize multiple competing tasks, have a passion for helping people, and have a never-ending curiosity. Beyond all else, the best candidates for this position have a strong desire to learn a variety of disciplines on the fly. Projects for this group can change quickly, and this team rapidly adapts to meet those needs. This role would be great for someone who wants to try a lot of everything to help determine where their passions lie.

Responsibilities:

  • Drive device operations including inventory management, manufacturing, and validation procedure for use within demo, betas, clinical trials and commercial products 
  • Troubleshoot hardware and software components to determine product defects or continuous maintenance items
  • Assist in managing the product lifecycle for the FDA regulated software-as-a-medical device (SAMD) products and associated Commercial-Off-the-Shelf (COTS) equipment. 
  • Support regulatory submissions through creating and reviewing regulatory documentation
  • Maintain relationships with Contractor Manufacturing Organizations (CMOs) to support a growing supply chain
  • Coordinate with Engineering, Product, Quality, and Commercial to support broader product launches and change management
  • Other duties as assigned

Qualifications:

  • 2-10 years of experience in hardware engineering, software engineering, or other similar STEM fields.
  • Experience troubleshooting hardware and software in-tandem and separately. 
  • Strong technical knowledge and ability to learn new skills on the fly.
  • Experience developing hardware and software for a commercial launch.
  • Excellent written and verbal communication skills.
  • Knowledge of project management methodologies (Agile/Scrum, Kanban).
  • Proficiency in project management tools (MS Project, JIRA, Asana).

What we can offer you 
Meaningful, purpose driven work on a life-changing product
Collaborative, supportive, smart and fun team
Competitive compensation and benefits: Medical, dental, vision, disability, stock options, bonus potential, paid parental leave
Generous paid time off: Unlimited vacation, sick and volunteer time off
Flexible hybrid work environment: Work where and when you are most productive
Downtown Portland, Maine office: Inviting office in the heart of the Old Port

 We are an equal opportunity employer and welcome people of diverse backgrounds, experiences, abilities, and perspectives. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the talent selection process, please reach out to careers@medrhythms.com.
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