Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.
The role:
We are looking for an Office Manager to oversee and lead the operations for each of our current offices (TO, NY), and any future state offices. Our offices are a space where employees can have team meetings, collaborate on brainstorming sessions, find quiet work spaces and host large events. We operate under a hybrid working model with employees coming into our office twice a week, with the option to work remotely the remaining three. Our Office Manager will support the hybrid work model and ensure they provide a safe, productive and collaborative workspace for our employees when in office. In this role you will be responsible for ensuring our spaces deliver on this approach, that they are stocked and cared for to deliver the appropriate experiences. You will find yourself supporting and delivering a diverse range of people-focused projects from delivering future workplace experience needs, enhancing our safety programs, organizing employee activities and events, negotiating with vendors, partnering with IT, Human Resources, and Corporate Operations, supporting the executive team with tasks and much more. You will also manage our Office Administrator in NYC to ensure the same experience for our team in New York.
What you'll do:
- The gatekeeper of our office operations, managing multiple priorities with a positive demeanour
- Participate in budget preparation and administration
- Manage budgets with a skillful eye, while ensuring we create a remarkable environment for our employees
- Order and maintain all office supplies and address any office related requests at HQ in Toronto
- Organizes maintenance of office equipment including cleaning, maintenance, and repairs
- Provides administrative support when needed to assist with administrative duties such as answering phones, scheduling meetings, sending couriers, sorting and distributing mail, and preparing documents
- Provide administrative support to members of the Executive team when needed to assist with duties such as scheduling meetings, preparing documents, managing and documenting expenses, etc.
- Primary contact between the company and building management making sure all facility needs are met.
- Oversee and manage the Office Administrator in our NYC office
- Manage contract negotiations, property management relationships, and local vendors
- Oversee and project manage any major office projects including but not limited to renovations, moves, refreshes, expansions, new office openings, etc.
- Manage logistics for our monthly and annual “event” calendar in collaboration with People Operations and Corporate Operations
- Assist with financial records and files such as reimbursement and expense vouchers
- Maintain records, documentation, and files (particularly more complex or sensitive files)
- Evaluate and implement policies and procedures for office use based on local legislation
- Identify efficiencies in processes to ensure smooth and efficient office operations and contribute to improving communications and processes as we scale our team
- Primary contact between Mejuri, the alarm company, and the security team
- Member of the Joint Health & Safety Committee and all Health & Safety efforts, including monthly safety inspections and regular meetings (ensure we are compliant by geography)
- Manage COVID-19 safety protocols with regard to office operations
- Make travel arrangements and reservations as requested
What you'll bring to the team:
- 4+ years of relevant Operations and Facilities experience
- Extensive knowledge of office management procedures
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Well versed in workplace systems, tools & platforms
- Experience partnering with the Finance team to build budgets for smooth office operations and the HR team to support the employee experience and events
- Comfortable with multitasking and prioritizing a wide range of requests with great time management
- Proven track record to partner with all levels of the business effectively and develop/sustain cooperative working relationships with internal staff and external contacts
- Solution oriented with ability to adapt quickly through changing priorities
- Passionate about creating an engaging and inclusive Workplace Experience
Benefits at Mejuri:
• A minimum of three weeks vacation, plus personal days and three religious observance days.
• A hybrid work model for all corporate roles.
• ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• Internal coaching department and learning and development to support career growth and plans for everyone.
• A generous product discount!
Please note that these benefits apply to full-time employees.
Location:
At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.
Accommodation / Accessibility:
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
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