National Training Representative

About Resident

Resident is an industry-leader in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016 (with over 1 million happy sleepers and counting), we have also launched the Dreamcloud, Awara and Siena brands to cater to a variety of sleep preferences.  Our mission is simple, we strive to make inspiring products people love coming home to (and to help everyone afford a great night's sleep)! 

Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post purchase journey.  We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family.   

Oh, and by the way - we’ve been doing the “remote work thing” since the day we started.  Here at Resident, you can expect to work alongside a hard working team who understand how to create meaningful connections and get great work done, virtually - it’s in our nature!

About the Role

Our National Training Managers are responsible for increasing sell-through of our products by providing training to Retail Managers and Sales Associates in mattress and furniture stores throughout the nation. We work as a team to create skill-based training and experiential learning curriculums that captivate, educate, and motivate people. 

This remote, work-from-home position offers the ability to work from home and requires many weekend morning trainings, some holiday events, and up to 65% travel. To be considered for this opportunity you must reside within the continental United States and be available to cover calls and meetings with team members and retail partners across all time zones. 

What You’ll Be Doing

• Ownership of the training content and delivery.
• Manage and deliver Trainings for our Top 100 Retail Store Accounts.
• Collaborate with National Account Managers to achieve sales goals.
• Write creative, fun and memorable training curriculums.
• Deliver Presentations Live in front of an audience, by webinar, and by phone.
• Travel to retail stores to connect with Sales Associates, present trainings, and increase sales.
• Share your unique skills and experience to help build the fastest growing mattress company.
• Provide a positive outlook and your unique perspective to a growing team of co-workers.
• Model our values: Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum
• Have openness to learn new methods of training and delivery of content.

Qualifications/Skills

• Bachelor’s Degree in a related field, and five years of training experience in retail.
• Knowledge and experience in the mattress and furniture industry is a plus.
• A dynamic personality with the ability to learn quickly and laugh often.
• Experience in a fast paced, start-up environment with the ability to juggle multiple initiatives.
• Strong attention to detail, organizational skills, and timely reporting.
• Excellent creative design skills and communication skills, both written and verbal.
• Ability to form quality relationships in a remote work environment.
• Dedicated to continuous learning and growth. Must have an outstanding work ethic.
• Experience with Google G Suite Programs, Zoom, Adobe Products, Adobe Connect Virtual Classrooms, Excel, Word, PowerPoint, Slack, and Video Production is helpful.
• Ability to travel up to 65% throughout the United States.

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential 
• Health, Vision & Dental Insurance 
• HSA company contributions
• 401K with company match component 
• “Take what you need” PTO 
• Wellness benefits 
• WFH office and cell phone/internet stipend 
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is of $68,000 - $75,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately-held company.  Learn more at: https://www.residenthome.com

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Resident participates in E-Verify