Mini-Grids Transversal Commercial Operations Manager

Job Title: Mini-Grids Transversal Commercial Operations Manager

Department:  Strategic Marketing

Reporting Line: Global Mini-grids Product & Commercial Manager

Location: Kampala, Uganda or Lusaka, Zambia

About ENGIE Energy Access 

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.5 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.  

www.engie-energyaccess.com 

https://www.linkedin.com/company/3055106

Job Purpose/Mission  

ENGIE Energy Access is seeking a Mini-grids Transversal Commercial Operations Manager support the commercial country teams on successful commercial operations. MySolGrid is currently operating in 5 countries preparing its scale up to increase its impact across more regions. The role will be responsible of supporting and overseeing successful commercial operations of all EEA’s minigrids in operations.

Responsibilities 

• Support country teams develop commercial initiatives to drive electricity sales, appliances sales and development of income generating activities using our energy services.
• Onboarding the new commercial managers in different countries.
• Develop the MySolGrid Customer-Journey and build intervention framework at different stages to be customized by countries.
• Develop meaningful dashboards and relevant actionable interventions.
• Lead the adoption of digital tools by Commercial Teams in the countries.
• Designing campaigns across markets for revenue stimulation and leveraging on best practices replication across markets.
• Co-develop the value proposition for Mini-grids and SHS integration.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.  

We believe that great managers: 

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results. 
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 

• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening. 
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

Knowledge and skills  

Experience: 

• At least 3 years of experience in project management, data analysis and/or technical position.
• A passion for energy access and a willingness to pursue lasting impact.
• Background or strong ability to understand quickly the technology and digital sides of the mini-grid business.
• Outstanding written and verbal communications skills (English, French is a plus)
• Entrepreneurial spirit, proactivity and collaborative nature.
• Self-organized and pro-active, with an ability to learn quickly and demonstrate recommendations through a rational, data-driven approach.
• Commit to upholding high standards of integrity, professionalism and confidentiality.
• Demonstrate humility, honesty and flexibility.

Qualifications: 

• Degree in data analytics, Commercial strategy, Project management, Computer science.

Language(s):  

• English 
• French is a plus 

 Technology: 

• Skilled in the use of Microsoft Office products and basic IT knowledge required.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!