HelloFresh is hiring a

Marketing Automation Manager (m/f/x)

Berlin, Germany

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The role

As an Automation Manager, you’ll join the CRM Automation team who are working to automize and optimise CRM activity. Additionally, the role will cooperate closely with the Campaign team to run initiatives across all countries and in relation with other functions like Customer Experience, Tech and Product teams.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

  • Continuous evaluation, optimisation and automation of existing CRM initiatives for the HelloFresh Group
  • Building and managing complex automation programs and processes in Salesforce Marketing Cloud through use of SSJS, APIs, SQL, AMPScript, and other tools
  • Reviewing and managing the Salesforce Marketing Cloud ecosystem across 20+ markets to maintain healthy platform stability and data quality
  • Ensuring segmentation, messaging/content/imagery, customer journeys and reporting for all channels (email, mobile app, SMS, DM, etc) are all fully optimised
  • Work closely with our Tech team to support with implementation of new platform features and releases

What you’ll bring

  • Experience in the field of CRM
  • Experience with Salesforce Marketing Cloud
  • Excellent understanding of email marketing concepts and metrics
  • Strong problem-solving skills with a creative approach and team player abilities
  • Strong knowledge of SQL and AMPScript
  • HTML, SSJS and Cloudpages experience are a plus
  • Full professional English proficiency
  • Strong verbal and communication skills
  • Ability to work autonomously in a fast-moving / fast-growth environment

What we offer

  • Healthy discount on weekly HelloFresh boxes
  • Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
  • Budget for home office supplies
  • Monthly transportation budget through Rydes app 
  • A diverse and vibrant international environment of 70+ different nationalities
  • Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for John Reed gyms & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
  • The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

 

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn

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