Who We Are

NewGlobe partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. NewGlobe managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning. 

The NewGlobe model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At NewGlobe, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all. 

Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.

We invite you to join this incredible endeavor that is having a world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle. 

Bridge Liberia

In 2016, Liberia’s President and its Ministry of Education announced Partnership Schools for Liberia (PSL), an innovative public private partnership designed to transform the primary public education system. Eight education providers - with proven track records in delivering high-quality education - were paired with public primary schools across Liberia; while teachers remained on the Government payroll. After a change of  national Government, PSL became the Liberian Education Advancement Programme (LEAP). 

LEAP is now in its sixth year; supporting 312 schools overall across the country; within that we support 60,800 students. Our schools are based in some of the most remote counties, such as Maryland in the south-east.

Government teachers have been re-trained, supported and equipped to succeed in the classroom. Four Independent Studies and Randomised Control Trials have  shown the efficacy of the programme. For us there was a statistically significant improvement in learning outcomes.  In a gold standard RCT, students supported in our programme were found to benefit by an equivalent of 2.5 years more of learning in just 3 years.

LEAP was designed to be self-sustaining once the Ministry of Education raises its education budget to $100 a child per year; until that moment it remains reliant on philanthropic support.

Today, we work across the country, in all of Liberia’s 15 counties, to ensure that all children have access to a high quality education and that Sustainable Development Goal 4 focussed on Quality Education becomes a reality for all children in Liberia. 

You will join a group of dynamic and passionate Liberians taking concrete action to help address the education crisis in Liberia and ensure a better future for the children of Liberia.

School Inspection Department

School Inspection is the auditing function of our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive. School Inspection ensures compliance with procedural requirements through frequent school observation visits and audits of school operations. Program managers use the data School Inspection collects and audits to uphold a consistent service level standard at each school. Managers also use School Inspection data to validate the data collected from other sources and used by other teams. We have established high standards for our many schools. Ensuring these standards are maintained across every single school is integral to the success of our model.

About the Role

We are seeking a full-time School Inspection Manager who is excited about improving learning outcomes in government schools by providing technical and managerial leadership to a larger School Inspection (audit) team.. 

We aim to impact teaching and learning, so we need to deliver high quality data to decision makers at all levels of the organization. School Inspection ensures that we have accurate knowledge of what is happening in schools by auditing all School operations.The data output from the audits you’ll design and run will be used to drive continuous improvement in the schools.

The School Inspection Manager must work effectively with people from diverse backgrounds and  functional areas, and must be excited about driving change by recommending improvements to our processes and work towards audits that demonstrate 100% compliance. You will be responsible for the daily management of a large field team, proposing and adapting audits to ensure operational excellence after developing an in-depth understanding of the programme needs, analyzing & providing actionable data from the audits via reports & dashboards, collaborating closely with other teams to ensure that the issues the School Inspection team observed are not only understood but also addressed rapidly. Your team of field associates will be heavily relied upon to support school staff to drive operational excellence, actively solve problems, and to ensure that schools foster a safe & conducive learning environment. 

The School Inspection Manager will manage a large field team of School Inspection Associates, and will report into the executive leadership of the programme (either Project Director or Managing Director)  and have a dotted/technical reporting line to the Regional Director, School Inspection. 

The primary audit focus for School Inspection is the entire ecosystem of the Schools Department, which includes all aspects of school management, school materials, school personnel, school hardware, and any other action that is part of our overall performance. The Schools Department is the primary client, as the strong majority of concerns exposed by an audit have to be directly solved or project managed by the Schools Department. Other departments that take action based on audits include Operations, including Supply Chain and IT, as well as People. It is for this reason this function has direct executive reporting and oversight. A critical component of this role is leading meetings, reporting and providing technical expertise. School Inspection team, which includes staff in their headquarters & in the field. 

What You Will Do

• Establish School Inspection Procedures. The School Inspection Manager is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes and the program needs. The School Inspection supervisor will measure, monitor, and analyze current processes, make recommendations for improvement and develop new solutions to enhance quality control. The School Inspection supervisor will use and continually improve the core audits and best practices already in place.
• Manage School Inspection staff:  The School Inspection supervisor will lead the School Inspection team of associates. This includes training them on new or revised procedures and systems; supervising them during the School Inspection process to ensure that they are correctly utilizing School Inspection methods and systems; and also supporting them as they monitor corrective actions implemented by other departments for critical/major and minor nonconformities, ensuring that actions are effective, implemented in a timely manner, and are permanent in nature to avoid recurrence of deficiencies.
• Report Quality Issues to Schools and Operations Department Leaders & lead with ensuring rapid resolution. To support teaching and learning activities, the School Inspection supervisor will ensure there is rapid, clear visibility of audit results always visible to the Schools Department, and for relevant audits, for Operations, including Supply Chain and IT, as well as People. The data from the School Inspection audits is only worth collecting if it is rapidly visible and used to drive decision-making and correct any lapses or errors. Responsibilities also include ensuring that issues reported by School Inspections capture all the necessary data required for action by other teams and are assigned to the right team for resolution. Where systemic issues are made visible, the School Inspection supervisor is to work with other teams and the MD to identify such issues and any bottlenecks in the resolution process. 
• Maintain School Inspection Records. The School Inspection supervisor will maintain detailed records of School Inspection activities and issues. These reports provide comprehensive records of School Inspection activities and help the organization determine what’s working and what needs to be corrected.This includes management of the School Inspection field team, ensuring integrity in data collection.
• Analyze Data Outputs & Create Quality Control Reports. The School Inspection supervisor will support and enhance the organization’s performance by analyzing and assessing audit data. In this aspect of the role, the School Inspection supervisor finds patterns and areas for improvements based on School Inspection data over time and utilizes these reports to improve processes and performance. The School Inspection supervisor determines whether their teams meet targets, deliver expected performance, and maintain overall workflow. This data must be provided rapidly to drive decisions in real time.
• For any project, be ready to propose a plan and execute. This includes creating a timeline, liaising with other departments to get the support you need, managing performance and motivating staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answer any and all questions about your work.
• Lead and provide technical expertise. Includes working with School Inspection shared services to ensure that the School Inspection audits within the programme align to the needs of the program. Establish and implement an audit plan aligned to the program data needs, 
• Team capacity building.  Includes working with School Inspection shared services to design, schedule and carry out School Inspection-focused training for the School Inspection team. Conducting  regular school visits to shadow the Field associate team to continuously coach them on expected deliverables.

What You Should Have

• A bachelor’s degree from a top-tier university, Quantitative degrees are preferred
• Minimum of 5  years of professional work experience managing field teams preferably in implementing data collection projects 
• Team management experience– to direct, mentor, and oversee field associates within the School Inspection department, you should possess effective leadership, coordination, and motivation skills
• Process enhancement skills – to find ways to streamline processes and boost efficiency, you should have some knowledge of process improvement and enhancement
• Organization skills –to successfully direct and oversee all School Inspection procedures and coordinate production processes you should have strong organization skills
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization. You will need to provide reports to production managers and business leaders to influence decision-making.
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them,  You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• Bonus – previous experience in School Inspection/audit, including designing surveys; experience working in extreme growth situations and dealing with complexity; worked/studied in a developing country. Experience with data collection tools such as KoBo Toolbox, ODK, Google forms, STG etc, as well as other statistical analysis tools such as R, Stata, Python is  also a bonus.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.

• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, we work in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.