Luxury Office Manager - Plastic Surgery Practice

Our Company

"If you can pinch it, we can take it!" Stubborn fat, it's all we do. While many cosmetic practices offer a wide range of plastic surgery services but specialize in none, we focus exclusively on body contouring through the minimally invasive removal of unwanted fat using our patented cutting-edge AirSculpt® technology. Awake during the procedure, patients listen to music or chat with a friend while we sculpt their body’s shape to their specific liking. No area is off-limits. We use no needles, scalpels, or stitches, just exceptional technology wielded by skilled surgeons with precise care. Check out our website, Instagram, TikTok and YouTube to see what all the excitement is about! And here's a little peek into our luxurious practices!

Overview

We seek a Practice Manager who measures up to our high standards. Our ideal candidate is a well-rounded person with outstanding communication skills and experience leading teams. We are looking for an individual who is a self- starter with the passion for organization and excellence. Someone who is comfortable working in an environment that is constantly changing, with the ability to juggle and prioritize multiple tasks. The Practice Manager must possess a calm and reassuring demeanor to our patients and staff. This is a full-time position located in one of our practices around the country. 

Our ideal candidate will have an orientation of looking after this location as if it were their own small business and thrive on being able to juggle competing priorities in a dynamic environment while presenting a calm and reassuring demeanor to our patients and employees.

Responsibilities include but not limited to:

• Maintaining efficient day-to-day operations of a multi-physician cosmetic surgery practice working with both medical and non-medical staff.
• Accomplish center operations by communicating, developing and managing to our values, policies, and procedures.
• Responsible for recruiting, training and coaching.
• Maintaining efficient scheduling, and practice flow to enhance patient experience.
• Oversee and manage the daily operations of the center including staff scheduling, reconciliation and operational checks and balances.
• Maintain legal and accreditation compliance concerning federal, state, and local regulations including AAAHC, JHACO and AAAASF
• Support and uphold policies, procedures, patient safety, objectives, quality improvement, environment, and infection control
• Oversee or directly manage any and all administrative and facility functions and tasks to include processing incoming mail, coordinating any maintenance as needed in the facility to include clinical equipment, adhering to local and federal regulations as may be required in relation to our business operations, etc. 
• Actively providing operational guidance, support, and training for all staff members within the Practice to include front office staff, nurses, and an internal sales team
• Being a cultural role model within the Practice and tending to any employee relations issues under the guidance of Human Resources and / or Company policies and / or industry best practices 
• Work in partnership with our dedicated physicians to ensure a remarkable patient experience that adheres our Elite standards

Minimum Job Qualifications:

• At least 5 years of management experience, preferably in plastic surgery, or medical spa.
• Nursing license preferred.
• BS/BA preferred
• Professional demeanor.
• Possess great people skills with a professional demeanor, outgoing personality and ability to interface with patients.
• Flexible, enthusiastic, and self-directed.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Passion for helping others be the best they can be.
• Strong customer focus with a caring attitude.