Local Service Manager

Rentokil Initial in Sydney has an excellent opportunity for a Local Service Manager to join our team servicing the Sydney region on a permanent full-time basis.

Reporting to the Operations Manager, you will be responsible for managing and developing a team of Hygiene Technicians to ensure quality delivery of service and customer satisfaction.

The main duties for this role will include, but not be limited to:

• Supervise, develop and coach the HygineTechnician team
• Conduct & participate in monthly team and safety toolbox meetings
• Conduct regular quality audits
• Inducting new staff members to the team
• Managing and scheduling service runs
• Administration related to servicing activities
• Managing customer feedback
• Covering service runs for Hygine Technicians when required

Requirements :

The ideal candidate will possess:

• Previous experience in a Supervisory or Management role (minimum 2 years)
• Certificate IV Front line Management (desirable)
• Excellent customer service skills and negotiation skills
• People management skills
• Excellent communication skills, both written and verbal
• Ability to work well under pressure and meet KPI’s
• Time management skills
• A current Australian Driver's license is essential

Please note that our recruitment process involves the completion of reference checks, medical checks and police checks.

The safety and wellbeing of our colleagues, our customers and our communities are priorities for us, and given that most of our roles are customer facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19.

You will receive a competitive salary package, fully maintained company vehicle, mobile phone and company uniform. If you're looking for a role where there are no two days the same then we want to hear from YOU!