Linux/Unix Operations Engineer

Join the INTERACTIVE BROKERS Team!

Interactive Brokers Group has consistently been at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform.

Job Description

As a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premise and cloud Linux environment.

In this role, the person is expected to know DevOps tools, understand block, file and object storage technologies, and have a strong background in Linux System Administration and Operations. They have excellent problem-solving and troubleshooting skills. The person should be passionate about automation and learning new skills and technologies.

Core Requirements and Responsibilities

Essential job functions include but are not limited to the following:

• Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for the efficient and effective operational management of the environment -- change management, monitoring, alerting, etc.
• Schedule and provide after-hours or weekend support (when necessary) to perform high-risk or planned downtime of IBKR's data center systems for upgrades and maintenance.
• Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects.
• Interact with internal teams to provide solutions and resolve problems promptly and proactively.
• Ability to communicate complex technical concepts to individuals of varying technical ability

Knowledge, Skills And Abilities

• Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible, Git, etc.)
• Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, CIFS, iSCSI, Fiber Channel
• Able to handle pressure during outages and systematically resolve issues
• Experience being tasked outside their training, willing to take on and learn new technologies
• Experience in Python scripting.
• Solid understanding of host, network and cloud security concepts
• Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting, kernel tuning)
• Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP)
• Understand current monitoring concepts and tools ( Prometheus, New Relic, Datadog, etc.)

Required Qualifications

• A Bachelor's degree or equivalent in Computer Science or Software Engineering
• Five-plus years of Linux System Administration 
• Two years of experience in scripting or software development
• Familiarity with AWS or another cloud provider preferred