Key Account Manager

Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including growth in our Grocery, Editions, Signature & Plus businesses.

We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building teams to help us launch new products. It's an exciting time to join and while we have made great progress, we are just getting started!

The role

Deliveroo launched in Belgium in September 2015 and quickly became the leading food delivery company. Over 7 years into operations, we are working with over 3000 restaurants across the country and are still recording two-digit growth. We are looking for the best and brightest to join us. Our ideal candidate will be an entrepreneurial, passionate brand builder!

The primary role of the Key Account Manager is to liaise with Deliveroo´s biggest Restaurant Partners and our business customers to provide a world-class Deliveroo experience.

The responsibilities of the Key Account Manager will include: 

• Managing Key Account requests, while liaising amongst your Manager (Head of Key Accounts), Operations, HQ and the Restaurant Account Management Team. 
• Build and execute a proper account management plan
• Analyze numbers, and proactively contact and grow each of your assigned accounts through any means necessary
• Design and implementation of corporate marketing campaigns to ensure a growth in orders
• Contributing to internal projects to develop new business with existing customers
• Follow up on monthly invoicing and payments 

Requirements

We’re looking for a bright, articulate and confident person who enjoys working at a fast pace, with competing priorities. A creative, strategic and practical thinker, you’re keen to ensure both people and processes perform better than ever! With a perfect combination of business mindset and relationship building skills, you have what it takes to engage and influence others, and solve problems collaboratively. This position would be suited to someone at a graduate level, who is enthusiastic about securing a client facing role in a huge growth area of the business.

We want people with...

• 1-3 years of experience working as an Account Manager or in a Professional Services firm will be a strong advantage
• The ability to tackle several complex problems without missing a step and managing time effectively
• A real hunger to succeed and ambition to grow the business
• Confident communicator that is confident liaising with a diverse range of people
• Previous client relationship management experience
• A comfortable expression in 3 languages (FR-NL–ENG)

Benefits

• Become a key member of a fast-growing, exciting start up changing the food delivery landscape
• Work with people who love what they do every day
• A market-based salary
• A macbook, fee for telephone costs, DKV Hospitalisation, company car, meal vouchers
• Fee for sport activities
• Lots of delicious food!

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.