Instructional Design and Development Coordinator (Temp)

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. 

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft. 

The Instructional Design and Development Coordinator (Temp) is responsible for content design for courseware or programs for the Sales and Customer Success teams. This individual will design, develop, and implement learning programs, curriculums and courseware spanning across topics that include but are not limited to - manager development, sales skill training and new hire onboarding. This includes developing training courseware in a variety of delivery modes (e.g., instructor-led, in-person or virtual training, self-paced training, eLearning, micro learning, videos, infographics, supporting guides, etc.). The successful candidate will have experience in instructional design, graphic design, adult learning principles and a passion for the user experience. This role will also coordinate scheduling, post training survey data and other enablement coordination. This position is a full time temporary role (12 months).

Responsibilities:

• Design and develop sales enablement for Lucid’s Sales / CS organization for the new hire, sales manager and role excellence programs that align to strategic sales initiatives across regions, including on demand, virtual trainings, screencasts, podcasts, videos, etc.
• Schedule enablement training events
• Use technical design, development, and creative skills to create engaging online content.
• Create self-paced eLearning modules.
• Address changes and feedback to courses in a timely manner.

Qualifications:

• Strong collaboration skills with an ability to communicate ideas and design decisions and receive feedback from stakeholders
• Knowledge of adult learning principles and end to end process to develop and deliver enablement via multiple modalities and deployment methods
• BS/BA or equivalent experience and /or Instructional Design degree or Training Development certificate
• Experience with creative development and eLearning authoring software (i.e., Articulate Storyline, Adobe Captivate or similar, Camtasia, HTML5, AfterEffects, etc.) 

Preferred Qualifications:

• Portfolio or examples of work with a proven understanding of visual design
• Experience developing sales-specific curriculum preferably for a technology-based company
• Expert level PowerPoint skills
• Participation in recognized training industry organizations (i. e. Association for Talent Development) strongly preferred.
• Experience recording/editing audio and video
  

If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co

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We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co.