Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, Singapore or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
About the role:
The content strategy serves as the heart of our integrated go-to-market plan. We are seeking a strong people leader and senior global content manager to accelerate our integrated content strategy, in order to drive exponential growth for Aircall across our core audiences and key markets on a global to local scale.
Do you thrive on innovating and driving B2B marketing best practices? Do you consider yourself a creative storyteller who isn’t afraid to put pen to paper to create full-funnel activation strategies across different content formats?
Are you on top of the trends, technologies, and distribution ecosystems that are effective in storytelling and driving organic and lead performance?
Your mission @ Aircall:
- Build best-in-class content marketing strategies to connect with our future and existing customers by driving traffic, engagement, and leads
- Be accountable for the deliverables and performance of the editorial calendar, aligned with our business growth goals, priority segments and integrated marketing plan
- Produce high-quality & creative content fit for the target audience and channel distribution: articles, white papers, blogs, press releases, emails, videos and more
- Serve as an exemplary writer, consistent with our company’s tone and mission. You write clean, concise, well-polished copy and take care to govern our brand
- Oversee content produced by your team and agencies, including conceptualising the projects upfront, assigning projects and overseeing the development and copy-editing prior to publishing
- Continuously measure and improve content performance across organic sessions, downloads, leads and engagement; create reporting frameworks, conduct QBRs and initiate testing and optimization opportunities
- Create processes and frameworks for request intake, prioritization, editorial review, localization and internal communication
- Work closely with senior leaders and other departments to create effective communications strategies that champion our customers, articulate our product’s core benefits properly and are aligned to the integrated marketing plan and brand/pr messaging for all key markets
- Manage, mentor and inspire a global team across content, video & SEO, and management of other external agencies & freelance personnel
What you should have:
- Native/bilingual level in English is mandatory
- 7-10 years of content marketing or direct copywriting management experience in B2B and/or SaaS industry
- Experience managing content production for a global organization with strong knowledge of the North American and UK market
- High level of emotional intelligence and people management of geographically dispersed teams
- Clear, effective communicator—verbal and written—with the ability to be persuasive and creative
- Data-driven and accountable for content and SEO performance, with the ability to translate data into insights and to drive strategy for future optimization
- Proficient in reporting across campaign & channel performance, including use of Google Analytics, Google Search Console, SEOMoz, ScreamingFrog, Storyblock and other analytics, seo, CMS and content optimization tools
- Strong SEO knowledge, from SERP ranking & optimization to, SEO keyword research into content ideation, and influencing organic share
- Project management skills and understanding the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of traffic, leads and sales
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.
