EXANTE is a wealthtech company that provides centralised trading solutions and B2B financial infrastructure that helps create value through technology.
Our proprietary trading platform enables direct market access to a wide range of financial instruments including stocks, ETFs, bonds, futures, options and more from a single multi-currency account.
With over 600 employees and a decade in the market, EXANTE’s presence extends across over 10 locations, including but not limited to the UK, Cyprus, Malta and Hong Kong.
We're growing 70% year-on-year and hiring globally day-by-day. Learn more about the EXANTE corporate culture and company benefits: https://careers.exante.eu/about/
What is required:
- Learn our product and all aspects of its operation.
- Quickly and efficiently solve technical problems of clients related to the use of the product.
- Automate various routine tasks.
- Maintain documentation of the results of all of the above.
- Collaboration with colleagues from related teams, as part of client requests.
We expect that you:
- Love to learn new things ;)
- You have a proactive attitude and want to change the world around you for the better.
- Experience in working with Linux-like operating systems (console, troubleshooting).
- Have experience with logging systems, trabshooting on the basis of received data (Graylog).
- Understanding of computer networking principles (TCP/IP, DNS, OSI, etc.).
- Experience in technical support of applications or services (trabshooting, complex troubleshooting).
- Have knowledge of English at least intermediate level (business correspondence).
- Have automation skills (Python, Bash, API work).
- Relevant experience in fintech.
- Understand the structure of financial markets.
- Have knowledge and understanding of financial instruments and their features.
- Have an experience in cryptocurrencies/cryptocurrency exchanges.
It will be a plus if you:
- Familiar with ITIL, ITSM, KANBAN.
- Familiar with Atlassian products (Jira, Confluence).
- Experience in 3rd line support.
- Have trading experience.
Working conditions:
- Remote work from anywhere in the world.
- Schedule 5/2 8 hours (shifts alternate every week).
- If necessary, employees can be assigned to night work, followed by an additional day off.
- Training and professional development system
- Voluntary medical insurance
