Why SevenRooms
Through meaningful experiences and innovative technology solutions, SevenRooms is on a mission to transform the hospitality industry. We built a platform that delivers the ingredients for hospitality owners to be able to provide guests with extraordinary moments.
Our mission matters now, more than ever. Our guest experience and retention platform empowers restaurant and hospitality operators around the world to take back control of their business, deliver on world-class guest experiences, and revitalize their business to grow even stronger from where they were before the pandemic. We believe our technology delivers solutions that operators need to restore and enhance their businesses, while also rebuilding the communities where people live and work.
We invite you to take a seat at the table, share your voice and perspective, and contribute as an owner to help us grow further than we have ever imagined. We are currently accepting candidate applications to work from anywhere in the world where we have business operations.
The Team & Role
As our first Field Marketing Manager you love organizing events, coordinating market activities, building relationships in the hospitality community, and helping elevate brand awareness. You will report to, and work closely with, the Sr. Community Development Manager to assist with our marketing efforts in London, while having a strong focus on events and relationship building to help deeply embed SevenRooms into the hospitality industry to drive greater brand awareness and positive sentiment.
The Brand Marketing team sits within the greater SevenRooms Marketing department, comprising three core functions: product marketing, demand generation and brand marketing. We are responsible for establishing SevenRooms as a leading hospitality platform globally, delivering high quality sales opportunities and supporting our customer journey’s from day one. We are owners and innovators with a focus on creating magical moments for hospitality operators, their guests, and our team.
What You’ll Do
- Work directly with Sr. Community Development Manager to execute on our community engagement strategy on a city-specific level
- Assist with managing our London association partnerships (e.g. UK Hospitality, restaurant/hotel associations)
- Research new areas for marketing investment within the London market
- Assist in the development and execution of a strategic plan for SevenRooms’ ongoing community development in London.
- Provide feedback on key communities and opportunities for SevenRooms; work with Sr. Community Development Manager to determine potential upsides from investment (time and/or money)
- Support the Brand and broader Marketing teams on the execution of events, including, but not limited to educational seminars, industry happy hours, networking events, customer office hours, etc.
- Contribute and assist in execution of strategic marketing plans to support sales pipeline and revenue objectives, including tradeshows, events, content promotion, amplification of global/regional campaigns, etc.
- Assist Sr. Community Development Manager in monitoring and reporting on the effectiveness of key marketing activities
- Understand and evolve SevenRooms’ industry participation and community development
- Establish and maintain excellent working relationships with partner organizations and affiliates to help understand brand perception
- Find new marketing and outreach opportunities to further SevenRooms’ brand externally
- Work cross-functionally to identify internal stakeholders to further SevenRooms’ community outreach and engagement
- Expand SevenRooms’ active participation in new ways within the hospitality industry
- Create new opportunities for SevenRooms to drive word of mouth and create a network effect in core cities
- Act as a brand ambassador of SevenRooms to support potential introductions, connections and new business opportunities
Who You Are
- 4+ years of experience in a B2B or B2C community engagement, community building; hospitality industry experience preferred
- Strong knowledge of hotel/leisure/service sector
- Excellent communication and presentation skills
- Exceptional organizational skills with the ability to manage multiple projects simultaneously
- Excellent relationships building skills
- Demonstrable experience of building key relationships with external entities to deliver against programming and partnership KPIs
- Strategically-inclined with a solution-oriented, growth mindset
- Passionate about the hospitality industry
What We Offer
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A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
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Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
- The salary range for this role is $XX,XXX-$XX,XXX. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
- The salary range for this role is $XX,XXX-$XX,XXX. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also commission eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
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Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
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Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
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Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.
About SevenRooms
SevenRooms is trusted by thousands of hospitality operators around the globe, from local independent restaurants to multi-concept hospitality groups like MGM Resorts International, Wolfgang Puck, Mandarin Oriental Hotel Group, Bloomin' Brands and more. Together with our clients, we power tens of millions of guest experiences across the globe every month.
Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.
SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
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