Who we are
Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it. You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering.
Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.
What we look for in our teammates
We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member’s best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
What we look for in this role
A successful cross-collaborator with a passion for events, and experience managing and delivering successful events across an organization, tracking business metrics and adapting strategies as necessary. Lastly, an interest in growing within the healthcare technology industry.
In this role, you will...
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Develop and define Transcarent’s B2B events strategy to align with overall brand, communication and commercial goals and drive recognition in the industry
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Collaborate with key stakeholders to plan and execute regional and national conference sponsorships, including the coordination of logistics such as equipment, catering, marketing collateral, promotional giveaways, and company travel requirements
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Own the annual webinar and events calendar and deliver a diverse range of events that align with the business and marketing goals, evaluate event performance and ROI including lead tracking, surveys, post-event tracking, wrap reports, and recommendations for future events
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Research and identify best in class, unique and exclusive event experiences to incorporate into the annual events plan
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Collaborate with cross-functional teams and executives to ensure there is a cohesive and creative pre-event, at-event, and post-event strategy to facilitate event success and outcomes
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Manage association memberships to ensure the organization is maximizing the investment
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Oversee events measurement, including engagement, lead generation, return on investment, cost and report on impact of events as well as measuring objectives for events by type, size, and location.
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Source, negotiate, contract and manage third-party relationships with hotels, venues, vendors, caterers, etc.
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Manage production and compilation of event materials and handouts such as landing pages, promotional graphics invitations, presentation packets, evaluation forms, name tags, signage, follow up mailings, and any last-minute requests
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Handle on-site event management and supervise support staff required for events
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Administer events data in Salesforce.com, analyze the data and/or run reports to track trends
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Report to the Senior Events Marketing Manager, and work with the communications team to plan
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Be expected to travel approximately 2-3 times per month
What we’re looking for:
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3-5 years of managing a variety of events and tradeshows, including strategy, planning and execution, exhibit management, event experience design and event marketing strategy (preferably in B2B and/or healthcare space).
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Experience leading and executing event participation/sponsorship contracts and then fulfilling the deliverables, including technological and on-site logistics such as booth selection, lead retrieval, bag drops, etc.
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Experience managing the multi-channel marketing event experience to boost event engagement and return on investment, including email, direct mail, web, landing pages, and social marketing programs
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Strong ability to operate in a fast-paced environment and manage a high-volume event calendar
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Ability to work in a complex, highly collaborative team environment and the ability to be poised and effective during high-pressure situations; ability to anticipate issues and have (or quickly develop) contingency plans
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Excellent written and spoken communication skills with the ability to write marketing collateral in multiple tones/voices as appropriate
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Superb organization skills and deadline and schedule oriented, yet able to flex with dynamically changing priorities
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A passion for high growth environments and high performing commercial teams
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Bachelor’s degree in marketing, communications, or equivalent professional experience
Total Rewards
As a remote position, the salary range for this role is $60,000-$80,000.
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
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Competitive medical, dental, and vision coverage
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Competitive 401(k) Plan with a generous company match
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Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
