Ethiopia Business Operations Specialist

About One Acre Fund

One Acre Fund works to improve the livelihoods of smallholder farmers. In Ethiopia, we engage farmers in agroforestry and community-based seed multiplication to increase farmers' incomes and improving farming systems. Engaging with local actors at every step but bringing ideas from outside, we are making rural farming more market-friendly and environmentally sustainable. Our Ethiopian partner farmers have planted more than 45 million trees, produced over 2000 MT of improved teff seed and improved the futures of hundreds of thousands of their neighbors. In Ethiopia alone, our permanent team numbers over 150 with nearly 1000 rural seasonal staff supporting them. Our Ethiopia headquarters are in Addis Ababa and we have a large program office Bahir Dar, plus several smaller field offices.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

We are looking for a Business Operations Specialist within the program's Systems Department, who will manage critical systems needed to achieve our scale targets. You will report directly to the Systems Program Associate and will manage a portfolio of projects, including data collection and analytics, program KPIs, large print orders and office IT support. You will directly manage a growing team of staff from three sections.

Responsibilities

Build data systems and processes

• Design and implement improved data systems, including field KPIs, field data reconciliation.
• Enable smooth delivery of tree growing inputs by maintaining critical data rosters for personnel, partners, customers, inputs, and logistics.
• Build our KPIs and reporting capabilities, giving us better visibility into procurement and logistics SLAs.

Own key business operation projects

• Manage casual workers to accomplish short-term projects (large print jobs, data entry, etc.).
• Oversee large print material orders for HQ or field teams, including training materials, marketing sheets, and other materials.
• Partner with our field team to audit our data and processes, identifying fraud and process issues.

Support and improve the program's IT capabilities and systems

• Dotted-line management and support of our IT Support Officer, who reports up to Global IT Operations Team.
• Manage our inventory of IT assets (laptops, tablets, smartphone).
• Work with Global IT Operations team to assess and implement new systems.

Help build the Systems Department

• As a key deputy on the Systems team, you'll be a leader in developing and training our junior staff.
• Advise on Systems department internal processes and best practices.
• Contribute to the department's yearly objectives and key results.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 2+ years of experience in a data-heavy systems role, for example: data analyst, logistics, or procurement.
• Experience and advanced skill in data analysis such as Excel or Google Sheets (can build and maintain complex spreadsheets). Knowledge of PowerBI or Stata is a plus.
• Previously worked with resource planning platforms like SAP or Airtable.
• Experience in complex project management with cross-team stakeholders.
• Experience rolling out or implementing new systems. For example, building a new inventory tracking system or data reconciliation process.
• A bachelor's degree in a related field.
• Language: English and Amharic required.

Preferred Start Date

As soon as possible

Job Location

Bahir Dar, Ethiopia with some flexibility for shared time between Addis Ababa and Bahir Dar

Benefits

Health insurance, paid time off 

Eligibility

This role is open to Ethiopian citizens, permanent residents, and origin cardholders.

Application Deadline

02 May 2023

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.