Tempo is hiring an

ENT Account Manager - Upsell

Toronto, Canada
Full-Time
Remote

At Roadmunk, an Enterprise Account Manager will partner with buyers at some of the world's most interesting brands. The Account Manager will solve client problems, build business impact and drive Roadmunk’s growth. Your focus is to convert and grow a portion of Roadmunk’s ~3000 new monthly trial users. Using your strong consultative selling, presentation and discovery skills, you will help buyers unlock the value of Roadmunk’s product roadmapping solution and deliver predictable results. You will be partnering closely with internal team members including BDRs, Marketing and Product to achieve team goals and work towards Roadmunk’s growth.

What you’ll do:

  • Position the value of Roadmunk’s software to businesses that match your territory segment.

  • Educate and guide buyers through their journey to learn how Roadmunk can positively impact their business

  • Adhere to an enterprise sales process and opportunity qualification methodology 

  • Manage a set of customer accounts or inbound non-customer signups to identify, engage, and develop relationships with potential buyers

  • Negotiate and sign agreements with new or existing customers to exceed targets

  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

  • Work with your customer base to find ongoing problems and find ways to expand their account usage and deployment

  • Work closely with Pre-Sales to develop and execute operational procedures and strategic account plans

  • Diagnose and log bugs and new feature requests to be addressed by our Product team

  • Become the voice of our users, solve technical challenges, announce new features or updates, and identify how Roadmunk can make their lives better!

  • Comply with all information security tasks and measures at Roadmunk

REQUIREMENTS

  • At least 5+ years in a BDR, SDR, Account Management or similar role in B2B SaaS 

    • With at least 2 years exceeding quota attainment

    • Comfortable speaking with senior management and executive sponsors in an enterprise or corporate setting (our current logos include Sky UK, Morgan Stanley, Visa, etc.)

  • Top Producers in current role with exceptional drive, determination and will to win

  • Critical thinking and problem solving abilities 

  • Empathetic to buyers needs and an excellent listener

  • Selflessness and experience as a collaborative team player

  • Positive attitude and a strong ability to take responsibility

  • Highly organized and excellent time management skills

  • Exceptional communication skills, both verbal and written

BENEFITS:

We know we’re not alone in boasting things like flexible working hours, on-site snacks, monthly team social events, and the occasional dog in the office. That has become table stakes in this job market.

But just in case we need to be specific...

  • Competitive Compensation: $180k CAD OTE (80-90k base+90-100k commission)

    • Annual Quota will likely be $1M

  • Full health benefits package from day one

  • Annual health & wellness allowance ($600 CAD)

  • $600 annual internet stipend and $500 one time WFH reimbursement

  • Unlimited vacation days

  • 4% RRSP matching

  • Fully remote work (occasion team meetups for planning/team building 2-3x per year for up to 4 days each)

  • Travel budget for the above trips

 

COMPANY DESCRIPTION

As one of the largest, award-winning, and top-selling app vendors in the Atlassian Marketplace supporting over 20,000 customers around the world, we hire top talent who build with heart and succeed with others. 

We’re on a mission to help modern, forward-thinking product and engineering teams work better. In 2021, Tempo acquired Roadmunk to support our customers with roadmapping and planning tools to add to our integration applications for time management, resource planning and budget management. Our product suite helps modern product-led organizations blend roadmaps and planning with financial and team capacity data, so they can better meet their needs and thrive in dynamic, competitive landscapes. Our innovations in automation and machine learning make logging time seamless for the highly skilled and creative people doing the work. With uninterrupted effort, team leads and executives gain deep insights into how time is being used in order to plan, manage, and deliver results. After all, time is a finite and precious resource, and the world’s top performing teams unlock the value of their time so that they consistently succeed. 

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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