Dispatch Supervisor

Job Purpose

We are looking for a talented person to join our team as a Dispatch Supervisor. The Successful candidate will take full charge of the dispatch team in the business unit overseeing the end to end achievement of the team's KPIs. He or she will be accountable for goods dispatch, driver engagement and management; fuel management; route mapping and planning as well as the team's performance. 

Duties and Responsibilities:

• Ensure 100% dispatch of orders/ items

• Adherence to delivery windows set in operations

• 100% deposit of cash after every order delivered

• Enforce use of mobile money as mode of payment on each order delivered

• 100% reconciliation after every delivery run

• Full management of fuel

• Share performance for the day for drivers and with drivers

• Send daily reports to operations team

• Ensure timely delivery of orders

• Monitor and manage drivers

Job Requirements:

• Bachelor’s Degree or Diploma in procurement or related field;
• A minimum of 4 years experience in Dispatch or Logistics with at least 1 year experience at a Supervisory role.
• Hands on experience handling goods dispatch in a warehousing or production environment;
• Experience in an FMCG or Retail background is preferred;
• Demonstrated experience handling route planning and mapping to yield maximum returns;
• Good appreciation of MS office;
• Experience preparing key operational reports;
• Proficient in MS office with good appreciation of Excel;
• Must have excellent communication skills;
• Organization, punctuality and good interpersonal skills;
• Attention to detail;
• Proven ability to handle challenging workload.

About the Company:

 Export Trading Group is the largest agricultural-commodity supply chain company in East and Southern Africa. The Company originates (buys) crops at the farm gate “up country” in over 25 African countries, aggregates and processes them in a network of proprietary facilities and exports them internationally. Using this infrastructure in reverse, the Company imports fertilizer and rice, break bulk and processes them, and distributes them to smallholders.

ETG Digital Platforms (Kyosk) is building the future of the retail of everyday essentials and access to financial services in Africa, starting from Kenya.

Kyosk Digital Services limited is a tech-led platform that connects informal retailers who retail in kiosks and other similar retail outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the kiosks.

 Our digital ordering and delivery platform – Kyosk, ensures that these retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.

 If you want to become a business leader in the emerging digital technology space and join a rapidly growing company of passionate and determined individuals with a singular will to win, Kyosk Digital is the organization for you.