Data Analyst

The role

ClearScore is looking for a new Data Analyst to join our team in Cape Town. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business.

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

You will be responsible for managing, enhancing and creating the dashboards and reports for the acquisition, engagement, and monetisation squads across the ZA business. Your role will involve delivering insights to help maximise user acquisition volume at the lowest cost while ensuring the quality of users acquired; engaging our current user base and help improving the efficiency of our business model.

Responsibilities:

• Improve and maintain dashboards to enable visibility and allow diagnoses of performance
• Identify any issues and pitfalls with our charts and improving them to set the team up for success and enable meaningful and clear insights
• Work through a backlog of enhancements and additions, collaborating with stakeholders to ensure that what is built is fit for purpose and re-usable.
• After the initial 6-12 months and getting more familiar with our ways of working, you will have the opportunity to expand your work to include analytics insights projects and tackle more questions that influence the strategy of the business.
• Working with the team to ensure data accuracy, understanding conversions and performance
• Encourage and facilitate a self-service mentality with various stakeholders

Requirements

• You have worked with SQL and have experience with visualisations/dashboarding tools (we use Domo, but we also consider people who have worked with other tools such as Qlik, Tableau or PowerBI)
• You have some experience in business intelligence analytics, and particularly building and maintaining dashboards
• You have good intuition and think about users, not just numbers, understanding some of the key drivers of churn, engagement and activation.
• You enjoy helping non-analysts to put data at the heart of what they do
• You can take complex problems, build hypotheses, then test them through data investigations and clearly present back findings and recommendations
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you, as an individual, can thrive.

Why ClearScore?

Clearscore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 18 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

We were the first business to offer free credit reports in the South Africa. We did so because we are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Medial Aid Benefit - over and above salary
• Annual learning budget
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.