Mitek Systems is hiring a

Data Analyst (B2B SaaS Products)

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

Mitek is looking for a Data Analyst to join our Deposits Product Team. This position will be a core member of the Deposits Organization focused on the analysis of check fraud data through Mitek’s Check Fraud Defender service. To do this, you will partner across all departments (Product, Finance, Marketing, Sales, Customer Success, Support, etc.) to analyze and develop solutions that support the operationalization of data analytics.               
   
Mitek delivers a large scale, globally distributed cloud platform that relies on machine learning approaches to deliver new capabilities and derive insights that drive all aspects of our platform delivery. For this reason, we need someone who is technically sharp, a creative problem solver, productive working independently or collaboratively, and has a data driven mindset.

What you'll do

  • Develop, modify, and improve data sets and reporting processes to be used by other departments, including Finance, Marketing, Sales, and Product teams. 
  • Gather requirements across groups and business group perspectives and incorporate into analytics processes and reporting.
  • Propose, develop, automate and implement best-in-class visualizations to address business questions.
  • Create, automate and document new dashboards, data sources, and processes.
  • Perform analyses that inform decisions on product/customer experience using predictive and descriptive analytical techniques
  • Deliver key metrics, reports, dashboards and ad-hoc analyses with interpretation, contributing to the development of hypotheses and actions.
  • Troubleshoot processes and reports for performance and accuracy.
  • Help train analysts in other departments on creating dashboards with analytical best practices.

What you bring

  • Skills and abilities typically associated with 3+ years of experience in data analysis
  • Strong working knowledge of reporting tools such as Tableau, encompassing experience with building dashboards and data visualizations
  • Strong SQL skills and experience with Data Warehousing fundamentals
  • Experience conducting analysis of extremely large data sets and the ability to cut through the noise
  • Proficiency researching raw data and using that data to build optimized analytical data sources
  • Ability to conduct analysis of multiple factors and provide recommendations for areas to review
  • Experience with documenting source to target mapping, capturing business and technical requirements, and workflow processes
  • Advanced working knowledge of Microsoft Excel (i.e. understanding of how to use vlookups, pivot tables, sumifs, countifs, index, match, etc.)
  • Strong understanding of statistical concepts including linear regression, confidence intervals, sampling, hypothesis testing, etc. 

What would be nice

  • Experience with Snowflake Data Storage
  • Prior experience with source control repositories such as Git
  • Python scripting experience
  • Tableau administration experience
  • Experience with Computer Vison technology
  • Prior experience in an Agile environment

We take pride in enabling career growth in an environment of innovation and teamwork.  Our commitment to all Mitekians is to do meaningful work that matters.  Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!

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