At DeepScribe, everything we do is focused on our mission - to bring back the joy of care to medicine. Our goal is to empower physicians with the tools they need to improve both efficiency and efficacy, and to improve patient outcomes by increasing the trust and understanding they have with their physician.
The Customer Success Manager’s (CSM) primary responsibility will be to manage small practice accounts and follow operational playbooks to ensure continued success of DeepScribe’s customers. The CSM should act as a customer advocate, assist with retention, and drive account expansion.
You will be the primary contact point for small practice customers following their implementation stage. As such, you will quarterback their experience and also be the face of the brand.
You enjoy working companies building progressive technology with goals to build products that improve people’s lives. You enjoy highly energetic, fast-moving environments focused on breaking the status quo, especially in the bogged-down healthcare industry.
We’d love to hire someone with direct healthcare experience, but it’s not required.
Salary range: $50,000 - $95,000
Meaningful equity stake in the company
Work from home stipend
Medical, Dental, Vision, 401K and other benefits are also offered
Our customer success team thrives in a rapidly evolving environment, and has the opportunity to work with many functions to ensure our customers receive the best experience possible. Come join us in this exciting growth phase!
At DeepScribe, we value trust, teamwork, and transparency, and we’re dedicated to promoting diversity and equity in the workforce through inclusive hiring practices. Candidates with backgrounds that are underrepresented in the technology industry are encouraged to apply.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire.