Our mission? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product, so if you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch!
Our journey: Alexandre and
Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 350,000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1000 Qontoers. We also made it to the Top 3 of
LinkedIn Top Startups France!
Our values:
Ambition | We tackle big challenges. No matter what.
Teamwork | We create momentum by working together, at the same speed.
Mastery | We pursue excellence through continuous learning. We face challenges with humility. Every day.
Integrity | We're open. We're honest. And we earn the trust of our clients and each other.
You can find out more about the
Qonto Way here.
Our beliefs: Diversity brings success. We actively recruit people from a range of backgrounds, employ inclusive hiring techniques; and work with our external partners to continually increase and improve our DEI initiatives. As a result, we obtained a rating of 89/100 in 2022 for the annual Index of professional equality and are happy to say that 44% of our teams are women.
As a CRM & Content Marketing Manager you will be responsible for the production of Email Marketing content for Qonto Germany.
Your role will be to find the right words to our customers, making sure they receive the right amount of emails in an engaging and empathetic Tone of Voice. Business-oriented and customers centric, you will have a day-to-day impact on ensuring that our customers receive the most engaging communications to deliver value and growth for Qonto.
You will join the Growth team, a team of experts in the fields of marketing and comms.
👩💻🧑💻As a CRM & Content Marketing Manager at Qonto, you will
Write & edit content following our brand, and voice/tone standards and ensure all copy - whether created in-house or externally - meets our Tone of Voice guidelines.
Produce high-quality and user-centric content to educate our customers and prospects, either about Business Finance Management, or our Industry: emails, email, text messages, mobile push notifications, and in-product communications, blog articles, website copy, video scripts...
Support our different teams and channels with copywriting needs by creating marketing copy across brand, internal and external comms, CRM, social, paid media, landing pages, case studies, HR, corporate, etc.
Define and improve targeted automations aiming at educating our users about our key features, driving engagement, retention, and growth, relying on email, text messages, mobile push notifications, and in-product communications
Guarantee thoughtful user experiences across the lifecycle, transactional, ad hoc campaigns, and in-product touch points infusing personalization across all channels
Contribute to the continuous improvement of automated actions by leveraging new analysis, A/B testings, new channels, and product updates working closely with the Product Marketing and the Data teams
Work with the creative and CRM teams to develop content and creative assets in line with Qonto’s ToV and best practices, relevant for the German market
🤔 What you can expect
Evolving in a fast-growing international content team
Collaborating with/delivering expertise on copy for almost every team at Qonto
Seeing the direct effects & outcomes of your copy on customers & the Business
Working along with passionate fellow copywriters, always eager to help
Learning and improving your ways of working every day
🤝 Your future manager:
You will join the Content Team Germany lead by
Dorothea.
• Her background? Dorothea has worked in a range of different environments, from linguistics to marketing and communication in finance to being an entrepreneur herself. At Qonto she is bringing all these different experiences together and working to position Qonto as a thought leader on finance topics as well as go-to source for entrepreneurs with questions.
• What she can bring to you? What does she bring to the team? She will provide the perfect condition for continuous learning and improvement. Her goal is for you to succeed to achieve your personal and company goals. One of the key things for Dorothea and the team is diversity and fostering an environment of helping each other grow.
🏅About You
Experience: You have 3+ years of shown copywriting experience doing cross-channel CRM marketing (email, mobile, in-product), segmentation, user journeys, personalization, automation strategies using CRM platforms like
customer.io, Intercom, Braze. A/B testing and experimentation knowledge at an in-house brand. Bonus points for B2B or fintech experience.
Marketing writer: You are proficient in copy best practices across email, in-product, marketing and web copy. You also have a basic knowledge of SEO.
Strategic and hands-on writer: You have demonstrated ability to craft clean, thoughtful copy in a distinct brand voice.
Mastery: Experience building out automations from scratch using data, cross departments insights and expertise, customer insights. You are an analytical thinker comfortable with measuring campaign performance and finding areas of opportunity using existing data.
Strong attention to detail: You have an excellent command of grammar, punctuation, AP Style, and basic web-writing principles with an editor’s eye (proofreading experience is a bonus).
Highly collaborative, organized, and a self-starter: You can concept on the fly and collaborate with anyone to get things done. You pay attention to details, your expert eye allows you to ship the perfect experience, and you know how to prioritize your tasks.
Clear and effective communicator: You are able to quickly grasp complex concepts and express them clearly.
Flexible: You are at ease in a fast-paced environment and are also able to work to tight deadlines.
**Education:**You have a Bachelor’s degree in German studies Marketing, Communications, or another relevant field.
Languages: You have flawless written and verbal communication skills in German and you are fluent in English (French, Italian or Spanish is a plus).
🎁 Perks
A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed.
- Monthly team events
- Tailor-made Remote Policy
- 28 days of paid leave
- A
Hrmony lunch card: 100% covered
-100% public transportation reimbursement
- A progressive parenthood policy as part of our commitment to the
Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners
💪 Our hiring process:
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
We will send you an interview guide so you can best prepare yourself.
On average our process lasts 20 working days and offers usually follow within 48 hours 🤞
Thank you for considering joining Qonto. We cannot wait to learn more about you!
One last thing. We recently raised 486M€ in our Series D to ensure we keep growing safely, despite the current economic environment looking a bit gloomy. We revealed our plans for the future here.
To learn more about us:
