Crisis Support Staff

GENERAL DESCRIPTION

Crisis Support Staff primary responsibility is to oversee the daily needs of individuals served at LifePath Systems Crisis Center.  This position is dedicated staff for assignment/support for one-on-one with dually diagnosed MH and IDD individuals admitted to LifePath Systems Crisis Respite Unit. This position supports the overall wellness and recovery of those admitted to the crisis center and facilitates communication to clinical providers and administration of needs of individuals and the units.  Coordinates direct care and interventions congruent with person centered, trauma informed, and culturally appropriate practices as well as maintaining center standards and programmatic parameters. Maintains the ability to assess and determine which direct care practices best meet ongoing needs and help track the progress toward recovery goals for persons served through thorough communication and documentation. This position requires extensive internal and external contacts with persons served, family members, significant others, internal staff, service providers and practitioners, and community partners.  This position is an integral part of the Interdisciplinary Team process. Provides services and care that may include transportation, assisting the individuals served with utilizing daily living skills, preparing meals, achieving personal outcomes, and monitoring to ensure safety. Other duties may include medication monitoring, vital signs, specimen collections, and re-direction to appropriate behaviors.   Perform other job duties or responsibilities as assigned by clinical team, nursing, and/or prescriber.

EDUCATION, TRAINING, & EXPERIENCE

• High school diploma or GED
• Minimum one year of experience in behavioral health or substance use disorder center or facility.
• Experience working with individuals with dually diagnosed mental health and intellectual/developmental disability strongly preferred.
• Certification as Medical Assistant or Certified Nursing Assistant strongly preferred.
• Food handler’s certification within 30 days of hire.
• Bilingual (Spanish) highly preferred.

ESSENTIAL TASKS & STANDARDS

• Supervise individuals’ daily activities.
• Documentation
• Supervise and observe self-administered medications.
• Assist individuals with community activities, outings, and unit milieu activities.
• Complies, understands, and enforces State regulatory requirements.
• Trainings
• Meal Preparation

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to communicate effectively both verbally and in writing.
• Ability to remain calm and helpful in high stress situations.
• Enhanced knowledge and ability in the use of crisis intervention and de-escalation skills.
• Ability to work with those individuals who are in an acute behavioral health/substance use and/or intellectual & development disability crisis.
• High level of advocacy/arbitration/negotiation/conflict resolution skills.
• Knowledge of community resources.
• Ability to work independently with or without limited supervision.
• Ability to work on a team.
• Ability to work flexible hours including evenings/weekends/holidays.
• The ability to learn patient care techniques, and behavioral health programs.
• The ability to read carry out verbal and written instructions.
• The ability to provide individual care to administer first aid or cardiopulmonary resuscitation, and to communicate in an emergency effectively.
• The ability to read and follow a Medication Administration Record (M.A.R.).
• The ability to administrate the correct dosage of medication after being trained.
• The ability to follow a menu and plan and prepare recipes.
• The ability to learn behavior modification techniques as required for training of Individuals with certain specific behaviors.

CERTIFICATES, LICENSES, & REGISTRATIONS

• Must have valid Texas Driver License and a good driving record.
• Must be able to pass a criminal background check.
• Must be able to complete all LifePath Systems training.
• Must be able to provide at least 3 professional or educational references. 

BENEFITS

Salary Range: $32,000 per year              

Shift Hours: 1st Shift hours are Monday-Wednesday 6a-6p (12 hours) ( 1opening)

                      2nd Shift hours are Thursday-Saturday 6a-6p (12 hours) (1 opening)

We offer a competitive salary and comprehensive benefit package including medical, dental, FSA, 401(k), voluntary benefits, Paid Time Off (PTO) and Extended Illness (EI), and Holidays.

If interested, please complete an online application at LifePath Systems Job Openings and attach your resume

Equal Opportunity Employer

LifePath Systems is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.