Job Summary
The Credit Control Officer is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.
Duties and Responsibilities
- To manage the book of debtors accounts and become familiar with these companies, their needs and how to deal with late payments.
- To contact debtors via email, letters, and telephone to ensure payment of outstanding invoices.
- To ensure the company has all the relevant updated information on the debtor and keep a record of all communication with the customer.
- To resolve all clients’ queries
- Update Contracts for customers using the contracts management system.
- Create tickets for terminated customers using the contracts management system.
- To inform the Manager of debtors to be sent to collection agencies and/or solicitors.
- To report to management on outstanding issues and inform them early of potential debtors problems.
- Liaise with liquidators and request write off of all bad debts.
Requirements
Competencies
- Strong analytical skills and attention to detail.
- Good business acumen for problem solving.
- Confidence to deal with a range of stakeholders.
- Excellent time management skills and ability to prioritize a demanding workload.
Qualifications and Experience
- At least five (5) CXC/O'Level passes.
- Experience working on the field and liaising with key stakeholders.
- More than three (3) years experience working in Accounts Receivable.
- Past experience in using Accounts Receivable Software and Microsoft Office Suite will be an asset.
Benefits
Upon confirmation, you will be eligible to join the Group Health and Life Plan as well as the Company Pension Plan.
