Who We Are
Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain . Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.
The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented SWORD specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than two years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.
This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.
We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.
About the position:
Sword is looking to hire Operations Manager of on-call, to join our team.
At Sword, we believe Education (combined with physical therapy, movement and behavioral health) is a key component of a holistic solution to solve healthcare’s largest problem: Pain. In our quest to develop a comprehensive solution to treat and prevent Pain, we launched The Academy last year: a product that seeks to deliver high-quality health education with the engaging capacity of Masterclass.
As the Head of Academy, you will be in charge of creating, managing, and delivering high-quality, engaging content that helps members understand their conditions, provides advice and guidance, and promotes overall well-being. You will define ‘The Academy’ product requirements and craft the roadmap to deliver such features to continuously improve the app experience.
Working in close relationship with the CEO team, you will build and lead a team across content creation, product and engineering, and work cross-functionally with multiple other functions such as Design, Product Marketing, and Clinical to ensure the best possible educational experience to Sword’s members.
What you’ll be doing:
- Own the Academy vertical, including product development, content creation, and distribution.
- Create and execute the content development and delivery strategy.
- Oversee the content creation from end-to-end, including script-writing, recruiting hosts for the series, filming, and editing of the content, using both internal and external experts and outsourcing capabilities as needed.
- Define ‘The Academy’ product strategy, product requirements and create a roadmap to continuously improve the app experience.
- Work closely with our Product Marketing function to craft the product positioning and strategy to drive member/customer acquisition.
- Partner with the clinical team to ensure content is accurate and evidence-based.
- Establish success metrics through analytics and member’s insights, and allocate resources to optimize performance and growth.
- Develop, lead, a and motivate a top-performer and outcome-driven team.
What you need to have:
- 3+ years of experience in a creative role, with a focus on engagement and product development.
- Proven ability to generate creative and innovative ideas to improve engagement, audience reach and product development.
- Strong grasp of consumer insights and a customer-centric mindset. Desire to understand the members’ motivations and key engagement drivers.
- Ability to thrive in a fluid environment and willingness to get hands dirty (previous Start-up experience is valued).
- Exceptional communicator and influencer. Should be able to lead a cross-functional, and to make sure our growth efforts are well executed.
- Can attract, manage and nurture great people, building the Academy team.
We are proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among our applicants and teammates is critical to our success as a global company. The more inclusive we are the better our work will be.
Sword Benefits - Portugal
Health, dental and vision Insurance
Meal Allowance
Equity Shares
Sword Perks - Portugal
Phone Stipend
Flexible working hours
Work from home
Unlimited Vacation
Free Digital Therapist for your family
Snacks and Beverages
English Class
