•Collect daily remittance from champions and achieve collection target to ensure positive cash flow.
•Monitor champion accounts to identify outstanding debts
•Find and contact champions to request for overdue payments
•Take actions to encourage timely debt payments
•Report on collection activity and accounts receivable status
•Update account status records and collection efforts
•Record and update account information to aid in account resolution.
•Maintain debtor’s book to ensure accuracy of debt status
•Collect and report other fines/ penalties fees
•Ensure that all monies received are deposited at the bank daily and evidence of deposit submitted to the Finance department for confirmation
•Ensure that HMO fees and other fees to be deducted are properly collected from the champions in addition to their daily remittance
Requirements
•Strong interpersonal and communication(written and oral) skills
•Ability to maintain accuracy.•Ability to manage and juggle multiple priorities and projects
•Attention to detail• Basic proficiency in MS Office Tools especially Excel
•Problem Solving•People management• ND degree in Accounting or related fields•Minimum of 1 year proven work experience
•Proficient Knowledge of Customer Experience
•Experience working as a Loan recovery officer or Teller for a Micro-finance/Commerical bank is added advantage
