About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
And we’re growing fast.
We’re looking for a Chief Operating Officer to support our executive leadership team.
Position Summary
Coalfire is seeking a highly experienced and strategic Chief Operating Officer (COO) to join our growing team. The COO is a member of the executive leadership team (ELT) and will work closely with the CEO and other senior leaders to drive the company's growth and success.
What You'll Do
- Designs and implements new business operations resulting in improved efficiency, simplicity, scalability, and achievement of company goals.
- Fosters a culture of continuous improvement and professional development.
- Works closely with the CEO to ensure company priorities, resources, and strategy are executed in an efficient and scalable manner.
- Works closely with the executive leadership team to develop, execute, and achieve strategic plans and goals.
- Provides recommendations and executable plans to monitor and analyze financial performance, making recommendations for improvements and cost savings.
- Establishes strong relationships with the board of directors, CEO, and other senior leaders (finance, human resources, marketing, sales, technology, business unit leaders).
- Develop and implement operational policies and procedures to ensure efficient and effective business operations
- Develop and manage budgets and financial plans reporting out on a regular basis to board of directors, CEO, and other senior leaders
- Tracks, analyzes and reports on key performance indicators to identify areas for improvement
- Ensures compliance with all legal and regulatory requirements while staying on top of industry trends
- Works closely with Business Unit leaders to ensure revenue, capacity, quality, and gross margin are maximized.
- Improves forecasting, reporting, visibility, insight, and actions.
- Partners with appropriate stakeholders and ELT members to ensure staffing levels, utilization, organizational design, and incentives are aligned to company priorities.
- Optimizes sales support, subject matter expertise, thought leadership from the delivery team.
- Monitors roadmaps and goals to ensure technology, tools, and software is developed to improve delivery efficiency, scale, and customer satisfaction
- Optimizes the “book to bill” process including simplifying practice areas, sales processes, onboarding, staffing, and project execution.
- Ensures quality products and services are delivered on time and on budget.
- Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue
- Influences and collaborates with project managers, quality management, sales and other delivery team members to drive customer satisfaction and meet project deliverables.
What You'll Bring
- Significant experience as Chief Operating Officer in a technology enabled consulting company in companies with revenues from $100M - $1B.
- Bachelor's degree in business administration, management, or a related field; MBA preferred
- A minimum of 10 years of experience in a leadership role in a consulting or related field
- Strong leadership and decision-making skills
- Excellent communication and interpersonal skills
- Proven track record of successfully managing budgets and financial plans
- Experience in cybersecurity including compliance frameworks (PCI, HITRUST, FedRAMP, SOC, ICO), penetration testing, and cyber risk advisory programs.
- Excellent written and verbal communication skills
- Ability to comfortably interact with senior management, board of directors, CEO, and other senior leaders.
- Experience in QBRs, establishing KPIs, and automating reporting and forecasting.
- Experience with Private Equity and taking companies through investments and transactions.
- M&A experience.
Why You'll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like flexible time off, certification and training reimbursement, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $225,000 to $325,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.
