Hi! We’re Carbyne and are on a mission to help emergency call centers save lives daily. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.
As the Chief Operating Officer (COO) at Carbyne, you will be responsible for driving growth and scaling the business through new partnerships and opportunities in the business-to-government and enterprise sectors. You will act as a C-level representative for the company, building relationships with key stakeholders and developing long-term plans to achieve performance targets and quotas. In this role, you will have broad responsibility for the day-to-day operations of the company, including oversight of sales, marketing, and finance functions. In addition, you will be in charge of:
- Executing and enhancing the CEO’s vision by translating it into an operational plan with measurable objectives to ensure the company's global growth.
- Working closely with the management on developing the company's long-term and short-term strategic plans.
- Managing the day-to-day operation of the company and the work of the executives according to the company strategy, in order to maximize efficiency, performance, and productivity.
- Set clear KPIs & goals for all departments and oversee their execution on a weekly/dual weekly and monthly basis. Implementing continuous improvement initiatives to optimize processes and increase efficiency.
- Developing and implementing systems and processes to standardize and streamline operations across the organization, with a focus on achieving operational excellence.
- Responsible for communication and synchronization between the different departments.
- Planning and building the site structure and hiring processes according to the business growth.
- Making key decisions related to hiring, and implementing policies and procedures to ensure a positive and productive work environment.
- Lead, inspire, develop, and motivate Senior Leaders to maximize potential and increase management's effectiveness.
- Provide monthly progress reports to the CEO.
Requirements
- Proven experience as Chief Operating Officer / CEO in a fast-growing global company.
- International Travel Required.
- Extensive experience in business development, specifically in the business-to-government and enterprise sectors.
- Strong communication and interpersonal skills, with the ability to build relationships with key stakeholders at all levels.
- A strategic mindset and the ability to develop and execute long-term plans.
- Strong presentation skills and experience in presenting to the board of directors.
- A track record of achieving and exceeding performance targets and quotas.
- Knowledge of financial analysis, budgeting, and methodologies to understand and drive financial performance.
- Strong technical and product orientation (Tech / Product background - Advantage).
- Excellent Analytical skills and using data to quantify problems and solutions
- Strong administrative skills with strong attention to detail.
- Excellent communication and interpersonal skills, highly representative.
- Self-motivated with a can-do & Hands-on approach.
- Creative, open-minded, persistent, and highly collaborative.
It would also be nice if you have:
- Familiarity with the emergency collaboration space.
- Experience in financial planning, forecasting, and corporate finance.
- Knowledge of relevant laws, regulations, and industry standards.
- A strong network of industry contacts and relationships.
- A master's degree from a top-tier university
What else we’re looking for:
Carbyne’s responsibility is great, and so are our people. People at Carbyne choose us because they see how much each person matters, contributes, and counts.
We’re a mission-driven team with a strong set of values. We take them pretty seriously here at Carbyne, and want to make sure that anyone who joins our team takes them seriously, too. If you grabbed coffee with any of our team members, you would see that we:
- Excellence: Thrive to create great things. Mistakes create innovation, collaboration, and authenticity - people can be themselves - ask any questions, and see mistakes as opportunities to learn, to get better.
- Responsiveness: Adaptive to new situations, new people, and client's expectations, solving problems fast and together.
- Simplicity: Listening, thinking, smart solutions, tools that work for you and for our customers, Services that warm the heart, and Delivery that makes the complex simple.
- Warmth: To collaborate with our internal teams and partner with our clients, we must show empathy, warmth, and mutual respect. It’s a big part of who we are at Carbyne.
- Reliability: Everyone takes responsibility and is very proactive.
- Tech forward, to keep people first: Our consistent, unyielding drive to iterate and improve is linked to our desire to manifest real change for the people who use our tools every day.
Benefits
- Comprehensive medical, dental, and vision insurance
- 401k, matching up to 4% of your salary
- 13 weeks of full payment for maternity leave
- Unlimited vacation days
- Competitive options plan
- Reimbursement for commuter expenses (if you work in the office)
- Development courses
- Health and Wellness Benefits
Our Promise:
Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
With Carbyne, Every Person Counts.
Note: We are unable to support employment visas at this time.
If your position is based in Carbyne’s NYC office or will require travel to the NYC office, your offer will be contingent upon proof of COVID-19 vaccination.
The pay range for this position in New York City is $300,000 - $350,000 + bonus + equity + benefits (including medical, dental, vision and 401K). Base pay offered may vary depending on job-related knowledge, skills, and experience.
