Flowdesk is hiring a

Chief of Staff to the COO (F/H)

Paris, France

As Chief of Staff to the COO, you demonstrate skills in operations strategy, process optimization and project management. In this role, you will work closely with the COO and the rest of the leadership team on the most critical projects of the company.

This position will allow you to work directly with the Executive Committee on a daily basis. You will support the COO in his ambitious roadmap to structure our company and amplify our growth at the heart of an extremely fast-paced industry.

Your role and responsibilities:

  • Day-to-day assistance:
    • Support the COO in delivering his operational strategy roadmap
    • Work with the Ops team to conduct process mining and automation throughout the company
    • Work with the COO to define the operational priorities and relevant action plans to deliver upon these priorities
  • Reporting:
    • Support the COO in establishing various operational reports
    • Support the COO in drafting operational updates to the Board
  • Projects:
    • Manage key projects for the COO
    • Support and liaise with the local offices (Singapore, New York) on global operational projects
    • Support the local teams in operationnal improvements projects
    • Serve as a proxy for the COO by attending meetings in his place and making decisions on his behalf


Background and Experiences

  • Graduated from a top business or engineering
  • You have at least 4 years of experience in a top-tier operations consulting firm, IT consulting firm, operations team in a top-tier start-up

Skills and personality

  • Operational strategy
  • Strong analytical skills
  • Good business sense and business-orientation (familiar with operational KPI)
  • Project Management
  • Process optimization
  • Process automation
  • Strong written and oral communications skills
  • Autonomous (can perform with minimum to no direct supervision)
  • Results oriented with ability to coordinate problem-solving
  • Curiosity and desire to learn
  • Strong interest for the crypto industry



🌍 International environment (English is the main language)

🚃 50% of transportation costs & a sustainable mobility agreement

🍔 Swile lunch voucher (€9.25 per day, 60% covered)

🏥 100% Alan Blue covered for you and your children

💻 Top of the range equipment: Macbook, keyboard, laptop stand, 4K monitor & headphones

🎉 Team events and offsites

🔜 Coming soon : gym memberships, international mobility & lot of other cool benefits !

Recruitment process

👀 Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

📝 Here's what you can expect if you apply:

  1. HR call (20')
  2. Technical Interview (60')
  3. Technical Test (60')
  4. Chat with the Head of People (30') and the Head of Department (30')

On the agenda: discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

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