TripAdvisor is hiring a

Chief Of Staff of the COO (6months temporary mission) THEFORK

Barcelona, Spain

Welcome to our fabulous world. 🍴We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products :  

📱 TheFork App : the restaurant discovery and booking app for every occasion 

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business 

💳 TheFork Pay & gift cards : the new and amazing dining payment experience 

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural  and positive environment where each individual has the space to grow. 

We nurture this happy culture through our core values: We are better together -  We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins 

Oh! And we are also part of the big Tripadvisor family ❤️ 

With love, 

Your future buddies, the Forkies. 


What you will do


Be the right hand of the VP Operations & Central Sales in their interactions with the Executive Leadership team (CEO and direct reports), with their Direct Reports and more generally inside & outside TheFork, incl:

-          Coordinate the key meetings and the subsequent follow up : Whether Management meetings or other key meetings in the company, you ensure that the meetings are well prepared. You are responsible for making sure that decisions are made & documented and that actions are implemented.

-          You manage the inbound communication triage, and directly manage or prepare the outbound communication for the Operations & Central Sales.

-          You coordinate and own the budget process for Operations & Central Sales, from monitoring to planning budget for 2024 (HC, Direct expenses, Real Estate and T&E)

-          When required, you will coordinate certain business strategic initiatives

-          You are the sounding board to the VP Operations & Central Sales: you act as strategic thought partner, person of trust and sounding board. You need to be comfortable telling the VP Operations & Central Sales when you disagree.

Be the key partner of the Operations, Central Sales & Payments Directors, incl:

-          You coordinate & lead weekly team meetings, 1:1 meetings and ad hoc meetings

-          You ensure an easy and timely preparation and access for the team to the key reports, also alerting to risks and opportunities and coordinating deep dives with the relevant stakeholders when necessary.

-          You manage communication within team and ensure that key messages are shared to all relevant stakeholders in the company

-          You facilitate the creation and documentation of key business initiatives when needed


Who you are:

- Master’s degree in economics + potentially MBA

- 8 -10 years of experience, with tenure in a strategic consulting role, and/or Chief of Staff (COS) role and or business management role

- A business consultant with business acumen, cross functional perspective & strategic thinking

- An analytical professional who’s comfortable with numbers & complex information

- A people person with interpersonal & diplomatic skills, who’s able to collaborate with and gains trust from management team members and who has excellent verbal & written communication skills

- A project manager who’s structured, well organized & detail & deadline oriented, who stays calm & flexible under time pressure & when changes occur & who solves problems

- Fluent English, is a must (and at minimum at least one other European language ie. Italian, Spanish, French...)

- Based in Barcelona


What we offer you

😄 An awesome team (not everybody like our jokes, but we try our best) 

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants 

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🎓 Continuous learning and development programs (with full access to LinkedIn Learning!) 

😌 Free access to the Calm app  

 A program dedicated to help you have the best work/life balance 

🏥 Health insurance fully covered by the company after the trial period

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.) 






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