Confluent, Inc. is hiring a

Chief of Staff, CSG

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

 

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

 

About the Role:

In the role of Chief of Staff - Office of the Chief Customer Officer, you'll be the 'right hand' to the CCO, working to help chart the strategic course of the Customer Success organization teams, solve problems, make decisions, and manage many of the organizational challenges of a high-growth technology company. Along with hands-on experience, you will have an immediate and long-lasting impact on Confluent’s success and the potential to grow into other roles within the org as we continue our rapid growth.

The ideal candidate will have proven experience in an operational leadership role with a focus on executive-level advising and inter-team collaboration, excellent communication skills, and a history of building productive relationships with diverse audiences.

This position reports directly to the CCO and is a key member of their senior leadership team. We are open to remote US-based candidates for this role.

 

What You Will Do:

  1. Partner with the CCO in thinking through and implementing improvements to org communication processes, structure, and systems to meet the evolving needs of the business
  2. Assist in managing, and executing on, OKRs
  3. Oversee portfolios of cross-functional programs, processes, and strategic priorities, from development through successful execution
  4. Serve as liaison between CCO and cross-functional leaders regarding OKRs, project updates, proposals, and planning
  5. Own agenda for and facilitate CCO leadership meetings. Track action items and drive to completion
  6. Advise and assist in the preparation and dissemination of internal and external org communications, including leading staff meetings, all-hands contributions and presentations, and executive materials
  7. Develop a holistic view of the organization in order to promote visibility and accessibility, empower others and anticipate problems
  8. Support the CCO with various analyses and ad hoc projects

 

What You Will Bring:

  1. 7+ years of experience in strategy and/or operational leadership roles
  2. Business acumen, including an understanding of the technology, marketplace, competitors, and what is required for sustained operating results
  3. The emotional intelligence, judgment, discretion, and diplomacy required to build the necessary rapport with partners, stakeholders, and team members to be an effective CoS
  4. Proven ability to effectively manage complex and ambiguous projects, influence stakeholders, and effectively communicate with senior leaders across the organization
  5. Excellent project management, analysis, and reporting skills, along with well-honed written and verbal communication skills

Come As You Are

 

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

 

 

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location.   This position has an annual estimated salary of $RANGE - $RANGE, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE.

 

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

 

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

 

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