GoCardless is hiring a

Business Intelligence Analyst

Riga, Latvia

About us

Here at GoCardless, we’re building the world’s bank payment network. Bringing simple and secure direct bank payment solutions for people and businesses everywhere, as well as making open banking more accessible. GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries. 

We’re an award-winning London based fintech, with additional offices in Riga, Paris, Melbourne and New York.

The role

We are looking for a BI Analyst to join our growing data team with a specific focus on supporting our bank data and payment provider business groups. As an experienced BI practitioner you’ll bring your expertise to bear on our data and business, building out our BI capabilities. 

You will intuitively understand the challenges that teams face with using data to drive decisions and couple this with an ability to find opportunities/data gaps/interesting cohorts amongst the data we collect. 

Your key contribution will be to define, generate, analyse, interpret and communicate the metrics which underpin how and where we can drive more efficient business processes as well identifying opportunities across the Bank Data portfolio. You’ll help people make better, faster, more data-driven decisions and develop an expert knowledge of your functional domain, along with a deep knowledge of operations as a whole.  

Although aligned with the bank data you will still work with technical and non-technical people across the whole company.

The main elements of this role will involve:

  • Building new BI capability: working with stakeholders to agree clear, unambiguous KPI definitions and mapping the relationships between leading and lagging metrics.
  • Building, maintaining and communicating data products to track key performance indicators against objectives
  • Working with people across the company to enable them to self-serve Business Intelligence through Looker, our BI platform of choice
  • Working with engineers to prototype, design and build pipelines which take raw data from production systems and deliver them in a format suitable for querying
  • Doing deep-dive analysis of data to both test specific hypothesis and generate new business insights

Some example of the types of challenges that you’ll help the business with:

  • “Should we improve the signup flow or the dashboard next month?”
  • "Which product should we focus on to generate the most revenue?”
  • "Which industry is the most risky for us?”

Who we're looking for

  • You can point to a solid track record as a Business Intelligence practitioner
  • You’re a self-starter - you take initiative in spotting opportunities and finding ways to solve challenges with data
  • You’re used to talking about your work in a clear way to others around you
  • You’re good at quickly getting a grasp of any dataset that you're working with
  • You can judge when an analysis requires a 5 decimal point precision versus a back-of-the-envelope calculation
  • You’ll have experienced the technical challenges of setting up self-serve BI and be interested in the technology behind the scenes
  • You’ll be able to demonstrate how you have automated repetitive tasks

Requirements

  • You have commercial experience in a fast moving company
  • You have strong experience in Marketing and Growth Analytics
  • You have strong experience in SQL
  • A degree (or equivalent work experience) in a numerate field (Business / Commercial / Science / Maths etc)
  • You have very strong data visualisation skills, including usage of self-serve tools like Tableau, QlikView, Looker or similar
  • You can communicate your analyses clearly to both technical and non-technical audiences
  • Bonus points for exposure to cutting edge data technologies like Google BigQuery, dbt and Airflow

Salary range: €1,900 and €2,900 per month (Gross)

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period.
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GCs get equity to help you make a valuable contribution 
  • Parental leave - to suit everyone embarking on life's great adventure
  • Learning Budget - lead your own development with an annual learning budget 
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2022;

Female Employees - 46%

Ethnic background - 32%

Identify as LGBTQIA - 10%

Neurodivergent - 9%

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn

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