Who we are:
Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances, at a socially fair price, to those that need it most.
Mama HQ is in beautiful Cape Town, South Africa. We are 125 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built around the
well-being of our team members and making a difference
in our communities. “Just be
lekker!” personifies our approach to work: we trust the wisdom of our
talented and diverse team to do what is best for our customers and get the job done responsibly, without pedantic policies.
We are looking for a Zimbabwe-based Business Development Assistant to help with our in-country operation and ultimately contribute to the overall global success of Mama Money. You will form part of the existing Partnerships team that is based in Cape Town, South Africa and operate autonomously with a strong focus on driving and facilitating new new partnership relationships and payout launches.
As our Business Development Assistant you will:
- Assist with managing the relationships with existing partners and sourcing potential partners within Zimbabwe
- Visit partner payout branches to establish mutually beneficial relationships with the payout network.
- Follow up with partners on queries raised by recipients to ensure optimal customer experience.
- Work with partners to identify branding and marketing opportunities for partners
- Exhibit Mama Money services at selected events and partner locations to educate both potential and existing recipients
- Following up with partner branches to ensure implementation of agreed marketing initiatives (branding, promotions)
- Provide Training on Mama Money products and services to new partners and retraining sessions for existing partners
- Conducting research regarding the market and share insights with internal stakeholders.
- Working with new and existing in-country partners and our Sales, Marketing teams to build the Mama Money brand within Zimbabwe
About you:
- 3 + years experience in a similar role
- Valid driver’s license and own vehicle (you will be required to travel in-country for this role)
- Experience within the payments/remittance/MTO industry, ideally growing a brand or new subsidiary within Zimbabwe
- Proven business development expertise
- Proven brand marketing expertise
- Strong operational, commercial, and communication skills are essential to the success of this
It would be a bonus if:
- You have worked within the fintech space or at a rapidly scaling startup
Why Mama:
At Mama Money, the customers & communities we serve are at the heart of all that we do.
We bring our authentic selves to work where we are free to express our diverse identities while staying true to what we believe in and how we feel. Part of that means being able to have difficult conversations when necessary but always remembering to do so with trust, respect, and a positive mindset. Being open to receiving feedback and understanding how this helps us evolve and grow is essential to succeeding in our environment.
We are responsible for ourselves, our behaviour, our delivery, and our output. Although we always aim to move things forward and get $hit done, we start small - taking it step by step and always looking for ways in which we can improve. We know from experience that when we work together towards a common goal, we can achieve anything.
Mama Money is a special place because we care. We care about our customers, we care about the people who work for us and we care about the impact our work has on the world. There are things that we don’t care about too. Things like bureaucracy, discrimination, ego, titles, and silos. We’re a friendly bunch who don’t take ourselves too seriously but we do take our work, and our customers’ hard-earned money, very seriously.
Mama’s values:
1. Customer & Community
2. Authentic
3. Positive Mindset
4. Responsible
5. Togetherness
