(Azerbaijan) Customer Support Consultant (fluent English and Russian)

If you have the commitment, skills, and drive to immerse yourself in the world of video games, the possibilities are endless.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in the video game industry. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.

Responsibilities:

• Always be up-to-date with the cutting-edge technology;
• Apply the latest and greatest customer happiness practices;
• Provide chat support to customers;
• Communicate with developers and other departments;
• Become a product expert and constantly grow.

Requirements:

• Fluent English (advanced command of both written and verbal English);
• Experience in the customer support role in video games industry or related;
• Analytical & Research Skills;
• Customer oriented and responsible attitude (customer service in your DNA :)

Will be a great plus:

• Experience with CRM systems;
• Experience in Technical Support;
• Passion about video games.

Benefits:

• Flexible schedule;
• Enjoy working remotely;
• Competitive compensation;
• Financial and professional growth;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program).

Who are we?

SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.