Designing, developing and administrating all Atlassian Products including customise workflows, permissions, screens and issue types specific to programme/user requirements.
JIRA/Confluence system administration, assist with upgrades, plugin analysis and installation. Ensure the instances are healthy and functional.
Drive the strategic roadmap for better tool utilisation through. documentation, training, coaching, and optimisation, enabling stakeholders to work with even greater productivity
Evaluate, test, implement and lead the usage of Atlassian add-ons to meet team and business needs.
Acknowledging and fulfilling all the requests related to maintaining our Atlassian products
Create and manage Jira cloud automation to help automate business processes
Acting as a consultant on different company levels to implement new processes and procedures
Maintaining our Atlassian environment, ensuring that services are working as expected
Guide, train and assist users on all Atlassian products.