Job Summary:
- Coordinate sales activities within assigned area and ensure execution of agreed upon sales strategies with the aim of meeting customer needs and ultimately increasing revenue generation for the area.
Key Duties and Responsibilities
- Oversee the execution and implementation of the organisation’s sales strategy in the region/ area.
- Prepare annual budget for assigned area and ensure implementation of approved budget.
- Coordinate day-to-day activities for assigned area and ensure alignment with the organisation’s objectives.
- Oversee planning, scheduling, prioritisation and assignment of targets and tasks to Sales Customer Care Officers.
- Implement approved work programmes and plans for the area with the overall aim of increasing sales and enhancing customer satisfaction.
- Monitor sales performance in assigned areas and provide feedback to the National Sales Manager on development of effective
- strategies to improve target performance and address shortfall in targets.
- Proactively identify and report on potential revenue streams and customer needs in order to maximize revenue for the organisation.
- Manage relationships with key customers and accounts in assigned area.
- Ensure Sales Customer Care Officers consistently adhere to standard customer service policies in their interactions with assigned customers.
- Conduct regular visits to outlets in the area to ensure service levels are in accordance with the organisation’s standards and that hindrances to optimal performance are identified and reported.
- Oversee the preparation of periodic sales activity, financial and performance reports for the attention of the National Sales Manager.
- Perform any other duties assigned by the National Sales Manager.
Requirements
Education and Work Experience
- Bachelor’s degree or its equivalent in a related discipline
- Post-graduate/ professional qualification will be an added advantage.
- Minimum of ten (10) years relevant sales work experience
Skills and Behaviours
- In-depth understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
- Very good knowledge and understanding of macro and micro environmental trends, and the impact on the organisation.
- Excellent knowledge of DCP’s product and service offerings.
- Excellent leadership and people management skills.
- Very good negotiation and relationship management skills.
- Very good communication, presentation and facilitation skills.
- Good analytical and problem-solving skills.
- Ability to manage multiple priorities effectively.
- High sense of responsibility and accountability.
Benefits
- Private Health Insurance
- Training & Development
