Administrative Accounts Clerk

To manage the company's sales agreements processing into iCABS

To update customer account information with respect to contact details, ammendments to agreements, payment receipts.

Manage the company's call system.

RESPONSIBILITIES

1. Manage the phone system - Switchboard - with all calls coming into the company.
   1. Calls are to be logged for record keeping
   2. Depending on the nature of the call, forward calls to the relevant departments:
      1. Service related - Operations Department
      2. Sales/Enquiry - Sales Department
      3. Invoice/Accounting/Payment - Finance/AR Department.
2. Contract Administration in iCABS:
   1. Creating prospect tickets and converting new sales (contracts & jobs) in iCABS
   2. Adding new agreements to new customers or existing customers in iCABS.
   3. Enter information in the respective log books and or google sheets for record.
   4. Process monthly terminations in iCABS
   5. Process monthly credits to service visit and invoice in iCABS.
   6. Processing Annual Price Increases (API) to customer’s accounts in iCABS.
3. Apply customer payment entries to their respective accounts in NAV
4. Update listing of inquiry and or leads on Google Sheet
5. Preparing Customer Warranty for jobs (Termite)
6. Verify Monthly Sales on the Share Drive against iCABS.
7. Verify Debt Collection sheet on Google Drive and ensure it is balanced.
8. Prepare Customer’s Statement of Account.
9. Accept payments and prepare receipts for all payments received on behalf of the Company.
10. Filing of documentation
11. Assist with duties of others in their absence

Requirements

Associate Degree in Finance or Accounting

Computer Literacy - Advance

Must be able to learn new systems quickly.

Benefits

Medical Plan

Pension Plan

Incentives