Why CustomerHD BPO?
- Paid on time, EVERY TIME!
- Stipend for home internet and travel
- Car Services for First Week
- Paid Training
If you are not sold on CustomerHD just yet, keep reading..
- “I like the positive energy of my team and the help our Team Lead is always willing to give."
- "The bosses are very, very welcoming and friendly. Most places, the higher up staff are very rude and stand-offish to the employees who do not have sophisticated roles. However at CustomerHD BPO, the bosses are very nice and friendly and treat all employees as humans - as it should be!"
- "I LOVE this job because this is the only place that accepted me as a junior college student. I am able to work around my school schedule. THANKS FOR THE OPPORTUNITY."
- "What I like about CustomerHD BPO is that it is a new experience in BPO - it's very good and less stressful than the others in the BPO industry. I am really enjoying the experience and thankful for the opportunity to work with this company.
CustomerHD headquarters is located in Raleigh, NC USA, and recently expanded to Belize City! We are a BPO determined to change the perception of "call centers" and"BPOs"
Yes, we do email, phone and chat support, but we differentiate ourselves by investing in our people! We create a needed & known environment to foster your growth to help you meet your ongoing professional and personal goals, all while making your experience as gratifying as possible with empowerment to think and solve problems, with some fun in the mix. That’s CustomerHD BPO.
Requirements
- 3+ years of leadership experience in call/contact center;
- Knowledge of operating various BPO industry software and tools;
- Capable of working in a fast-paced environment to regularly meet clients’ needs;
Other Duties and responsibilities:
- Building strong client relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
Benefits
- Training & Development
- Insurance
- Bonus and Incentive opportunities
