The National Endowment for Democracy is hiring a

2324 - Grant Systems Administrator (GRC)

Washington, United States

The National Endowment for Democracy (NED) is a 501(c)3 grantmaking foundation that receives an annual Congressional appropriation in excess of $310 million and is governed by a private, bipartisan Board of Directors. This unusual arrangement positions NED to play a unique role as America’s leading foundation for freedom, empowering the institution to be nimble, innovative, and risk-taking in support of democratic activists, civil society organizations, independent media, and the NED family core institutes (the International Republican Institute, the National Democratic Institute, the Center for International Private Enterprise, and the Solidarity Center).

We seek a motivated, energetic, organized, and resourceful Grant Systems Administrator who is a mission-oriented team player, and who would be excited to join a fast-paced Grantmaking Resource Center team. This position is based in Washington, D.C.

Position Summary:

The Grant Systems Administrator performs of regular Grant Systems maintenance responsibilities, serves as the primary respondent to GMS HelpDesk requests, and orient new GMS users. The GSA is part of a team that includes two Solutions Officers, a Senior Manager, and another Grant Systems Administrator. The Grant Systems team innovates technology solutions to process challenges, and maintains documents and maintains systems in use by the Grantmaking Program. As part of the Grantmaking Resource Center, the Grant Systems team collaborates with the GRC’s Training & Collaboration function and its Board Cycle function, with other teams across the Grantmaking Program, and with the IT team. The Grant Systems Administrator reports to the Senior Manager of Grant Systems.


  • Assist the Solutions Officer in
    • performing tasks in the GMS Administrator, including, but not limited to setting up users, groups, and permissions; codes; templates; task boards; dashboards; portfolio assignments and reassignments, and batch utilities
    • developing new reports and templates to help staff use and benefit from the data in the GMS
    • maintaining change and solutions log for all grantmaking systems
    • keeping instructional manuals on the use of grantmaking systems current
    • training GMS users on new and existing systems procedures
    • collaborating with IT when needed
  • Serve as grantmaking systems resource
  • Be the primary responder to GMS HelpDesk requests
  • Provide orientation to staff on NED’s grantmaking systems
  • Curate saved reports and templates in the GMS regularly to minimize confusion and duplication
  • Ensure that all GRC PAs are able to backstop the HelpDesk through continuous training
  • Learn all the systems in use by the GRC to backstop the Solutions Officer and the Senior Manager of Grants Systems
  • Participate in cross-functional teams that are coordinating, collaborating, or finding solutions to process and technology issues, as assigned
  • Other duties as assigned by the Senior Manager of Grant Systems or the GRC Director


  • formal degree requirements and years of relevant job experience required
  • BA or BS degree
  • 2-4 years of work experience in an administrative capacity with daily use of a database
  • Strong knowledge of REI GovGrants, or similar grants management system.
  • Knowledge of Salesforce administration is encouraged.
  • Proficiency in MS Office
  • Ability to problem-solve.
  • Excellent oral and written communication skills, and ability to communicate technical information to a non-technical audience.
  • Highly-organized and efficient; able to prioritize multiple competing priorities with little direction.
  • Strong interpersonal skills; able to liaise effectively with staff of different levels and across functions.
  • Ability to work independently, take initiative, and be responsive to staff requests.
  • Familiarity with international activities/issues relevant to NED’s operating environment.
  • Authorized to work in the United States.

This position is part of the NED Bargaining Unit.

To Apply:

Applications must include a cover letter, resume, desired salary, and contact information for three professional references, of which one should be a supervisor.  Please, no phone call inquiries.

The NED is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other legally protected characteristics covered by applicable law. The NED is committed to working with and providing reasonable accommodation for all qualified individuals and bases all employment decisions on qualifications, merit, and business need.  The NED believes that diversity and inclusion among our team members are critical to our success as an organization operating globally and seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

For more information, please visit our website at or

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