Plivo is hiring a

2020448 - Business Analyst - Solutions

Full-Time
Remote
Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. 
Plivo’s mission is to simplify business communications.  Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale.

Founded in 2011, Plivo has over 300 employees remotely across US and India. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. 

Plivo has been profitable for the past 7 years, an unusual milestone for companies of this scale.  Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which is estimated to grow to $16 billion by 2025.

Roles & Responsibilities

  • Define and analyze key business metrics across different functions within the organization.
  • Apply analytics and data mining techniques to solve complex problems, drive business decisions and identify major gaps and opportunities
  • Clearly communicate strategic findings and recommendations to stakeholders, including senior leaders
  • Partner with key members from technical and non-technical teams to build and deliver dashboards & other requirements.
  • Prioritize and manage multiple priorities simultaneously 

Skills Required

  • You have a Bachelor's in engineering, mathematics, statistics, or any other quantitative field.
  • You have 2+ years of industry experience in the analysis of large sets of data.
  • Advanced knowledge of SQL, MS Excel, and Visualisation tools
  • You have a high level of curiosity. You are ready to jump into new business problems, understand the landscape, and derive actionable insights for stakeholders.
  • You are highly driven. You have a keen eye for trends and anomalies in data and are proactive in diagnosing the root cause.
  • You exhibit a high level of proficiency in SQL. Ability to write complex yet efficient queries.
  • You have a strong working knowledge of Excel and VBA.
  • Familiarity with business intelligence and reporting tool such as quick sight, Tableau/Qlik/Power BI.

Perks and Benefits

  • Open culture and working with a young and dynamic team
  • Great opportunity for you to grow professionally by being part of a team that's always learning
  • Informal work style and start-up culture.
  • Medical and Life Insurance

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